The relationship between Workload, Teamwork, Situation Awareness, and Performance in Teams: A microworld study

Berggren, Peter; Prytz, Erik; Johansson, Björn; Nählinder, Staffan

doi:10.1177/1071181311551177

Cited by 13 publications

(8 citation statements)

References 13 publications

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“…One example of well-known questionnaires that have been used is the NASA Task Load Index (NASA-TLX; Hart & Staveland, 1988) that calculates workload scores based on several scales, such as mental demand, physical demand, temporal demand, performance, effort, and frustration. Another commonly used questionnaire is the Distributed Assessment of Team Mutual Awareness (DATMA), which measures mental workload and teamwork awareness (Berggren et al, 2011). Berggren et al (2011) used both NASA-TLX and DATMA in their study to compare individual and team workload measures.…”

Section: Background Team Performance and Attention Allocationmentioning

confidence: 99%

“…Another commonly used questionnaire is the Distributed Assessment of Team Mutual Awareness (DATMA), which measures mental workload and teamwork awareness (Berggren et al, 2011). Berggren et al (2011) used both NASA-TLX and DATMA in their study to compare individual and team workload measures. Different types of performance measures have also been used for assessment, namely the response time to complete a task and the accuracy of the task performance.…”

Section: Background Team Performance and Attention Allocationmentioning

confidence: 99%

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Does It MultiMatch? What Scanpath Comparison Tells us About Task Performance in Teams

Iskandarani

Atweh

Devlin

et al. 2023

Journal of Cognitive Engineering and Decision Making

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Teamwork and collaboration form the cornerstones of organizational performance and success. It is important to understand how the attention allocation of team members is linked to performance. One approach to studying attention allocation in a team context is to compare the scanpath similarity of two people working in teams and to explore the link between scanpath similarity and team performance. In this study, participants were recruited to work in pairs on an unmanned aerial vehicle (UAV) task that included low and high workload conditions. An eye tracker was used to collect the eye movements of both participants in each team. The scanpaths of two teammates were compared in low and high workload conditions using MultiMatch, an established scanpath comparison algorithm. The obtained scanpath similarity values were correlated with performance measures of response time and accuracy. Several MultiMatch measures showed significant strong correlations across multiple dimensions, providing insight into team behavior and attention allocation. The results suggested that the more similar each team member’s scanpath is, the better their performance. Additional research and consideration of experimental variables will be necessary to further understand how best to use MultiMatch for scanpath similarity assessment in complex domains.

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Section: Background Team Performance and Attention Allocationmentioning

confidence: 99%

Section: Background Team Performance and Attention Allocationmentioning

confidence: 99%

Does It MultiMatch? What Scanpath Comparison Tells us About Task Performance in Teams

Iskandarani

Atweh

Devlin

et al. 2023

Journal of Cognitive Engineering and Decision Making

View full text Add to dashboard Cite

show abstract

“…They also offer an opportunity for planned data collection on aspects of EMS C2-type work in context as they occur rather than retrospectively. The specific C2-aspects studied in the current work were mental workload and shared workload awareness; two factors that are known from previous research to influence the overall performance of C2-systems (Berggren et al, 2011(Berggren et al, , 2014.…”

Section: Introductionmentioning

confidence: 99%

“…Failure in the EMS C2-system, i.e., failure to efficiently manage emergency resources, can lead to delay of care, with potential negative patient outcome as the end result (Blackwell and Kaufman, 2002). The primary purpose in the current study was therefore to explore two factors known to influence the performance of C2-systems, namely workload and shared awareness (Berggren et al, 2011;Mathieu et al, 2000).…”

Section: Introductionmentioning

confidence: 99%

Exploring prehospital C2-work during a mass gathering event

Prytz

Rybing

Carlström

et al. 2015

International Journal of Emergency Services

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Purpose– The purpose of this paper is to explore the workload and shared workload awareness in a staff performing command and control (C2) work during a planned major incident (MI) empirical case in Sweden. Design/methodology/approach– Data on workload and shared awareness were collected during live C2-work using qualitative observations and in-situ interviews mixed with quantitative questionnaires. Findings– A content analysis of the qualitative data revealed categories of workload sources. Quantified workload estimates showed changes in workload levels over time and staff roles, which were also contextualized using the results of the qualitative data. Data on shared awareness indicated that team workload awareness shifted over time according to common patterns. This study demonstrates a promising methodology to study C2-related factors during live EMS work. Research limitations/implications– The observed variations in workload imply that research that relies only on post-task measurements of workload may be inaccurate. Future research could use this method to investigate the connection between workload and performance during different types of MIs. Originality/value– The results can be used to inform future Göteborgsvarvet C2-teams in terms of when, why, and for whom task load changes, which would support predictive allocation of resources

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“…The preceptors' strategies for structuring the dynamic and challenging AS context may also be viewed in the light of research indicating that complex educational environments may produce stress and a cognitive overload [184,[187][188][189] thus obstructing the learning intentions and the students' directedness to the intended objectives of learning. This complexity has also been addressed in the context of large-scale collaboration training [190,191] and in research concerning decision-making in complex and dynamic socio-technical systems [192]. The aforementioned research further underlines the findings from this thesis in terms of the importance of adapting the environmental complexity and the students' task load to reduce the risks of obstructing or redirecting the intended objectives of learning, thus affecting the intended learning outcome.…”

Section: Reduced Task Load As Didactic Strategymentioning

confidence: 75%

Balancing structure and flexibility in the ambulance service: the pursuit of professional judgement in caring and learning

Wallin¹

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The overall aim of this thesis was to describe the conditions for learning inthe ambulance service during clinical practice, and to develop an understanding of how to support the professional development of caring in this context. The findings of this thesis are based on four qualitative interview studies.The study group consisted of 28 specialist ambulance nursing students (I), 20 preceptors (II), 27 preceptors (III), and 16 specialist ambulance nursingstudents (IV), from all parts of Sweden. The data were collected by individual, dyadic, and focus group interviews. The study designs and analytical approach were guided by the critical incident technique, latent content analysis, reflexive thematic analysis, and a phenomenographic approach. The findings indicate that the contextual complexities of ambulance care contradict the students’ fundamental need to independently care for the patients in their development of all domains of knowledge. Caring and learning in the ambulance service requires a structured approach in medical, technical, and practical aspects to create a basic security for preceptors and students in dealing with the diversity in care situations, patient needs, and student needs. However, this structured approach may hinder an individualized and situationally adapted approach unless the preceptors and students develop a flexible and reflective questioning approach in the phronetic domains of knowledge. The support, educational strategies, and learning objectives needed for enhancing educational clarity and quality during clinical practice in ambulance care are presented at an organizational, environmental, situational, and interpersonal level. It is proposed in the conclusions that a reflective questioning approach and an embodied understanding of ambulance service work supported by critical reflections are fundamental to support professional development in this field. Higher education institutions and the ambulance departments should address the professional development as a mutual concern, where supporting the development of a caring competence should be viewed as a lifelong continuum of learning. The expanding scope of ambulance care requires professional judgement to manage the ethical complexities of clinical decision-making to safeguard the patient perspective in ambulance care.

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The relationship between Workload, Teamwork, Situation Awareness, and Performance in Teams: A microworld study

Cited by 13 publications

References 13 publications

Does It MultiMatch? What Scanpath Comparison Tells us About Task Performance in Teams

Does It MultiMatch? What Scanpath Comparison Tells us About Task Performance in Teams

Exploring prehospital C2-work during a mass gathering event

Balancing structure and flexibility in the ambulance service: the pursuit of professional judgement in caring and learning

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