The Relationship Between Nursing Care Delivery Models, Emotional Exhaustion, and Quality of Nursing Care Among Jordanian Registered Nurses

Abstract

Background Inappropriately selected models of nursing care delivery and emotional exhaustion of nurses at work not only affect the nurses’ health, but also the health of their patients. Purpose To examine the relationship between nursing care delivery models, nurses’ emotional exhaustion, and quality of nursing care. Methods A cross-sectional survey that used a convenience sampling technique was employed. A total of 160 participants completed the study. Participants provided information about nursing care delivery models, nurses, emotional exhaustion, and quality of nursing care. Results Participants had a moderate level of emotional exhaustion. No statistically significant difference in the scores of quality of nursing care and emotional exhaustion were found according to the type of care delivery model ( P > .05). Emotional exhaustion was significantly and negatively correlated with the (nursing staff characteristics) subscale of quality of nursing care ( r = −.183, P = .021). There was a significant difference in emotional exhaustion in regard to shift duty, marital status, education level, years of experience, salary, and working area). Only marital status significantly predicted emotional exhaustion ( t = 2.57, B = −8.98, P = .011). Conclusions Quality of nursing care was associated with nurses’ emotional exhaustion rather than models of nursing care delivery. As nurses’ emotional exhaustion could negatively affect the quality of nursing care, addressing the emotional exhaustion of nurses is important to improve patient outcomes.

The Impact of Facades of Conformity on Individual Creativity: The Critical Role of Emotional Exhaustion and Organizational Political Climate

“…Therefore, we established three different structural equation models and the goodness-of-fit indices were shown in Table 3. (1) The result shown in Table 3 implied that the goodness-of-fit indices of main effect structural equation model was within the standard range. By controlling demographic variables, the path index of facades of conformity on individual creativity is -0.252 (p < 0.001) indicating that there is a significantly negative impact of facades of conformity on individual creativity.…”

“…Emotional exhaustion is seen as a negative psychological reaction that will exhaust employees' emotional resources and psychological resources causing negative effects including work meaning, job satisfaction and work well-being (Opoku et al, 2021). If employees have emotional exhaustion for a long time, they may have more negative psychological experiences (Abusamra et al, 2022), such as fatigue and tension (Wright and Cropanzano, 1998;Cropanzano et al, 2003;Halbesleben and Buckley, 2016; Zhou and Chen, 2021), which is harmful to individuals' job performance, causing higher turnover intention (Ángeles López-Cabarcos et al, 2021), and finally results in lower individual creativity. Depending on the conservation of resources theory, negative psychological emotions usually exacerbating the loss of individual resources that make employees burnout (Hobfoll et al, 2018;Wallace and Coughlan, 2022), while this state of affairs cannot be improved, employees will be struggling in both in-role and out-of-role duties (McFarland and Hlubocky, 2021), and finally causing to lower individual creativity.…”

Trajectories and predictors of emotional exhaustion in clinical nurses in the context of healthcare crisis: a case study in Xi’an, China

“…It reflected a sense of helplessness and psychological burnout in the individual's professional role (Petersen et al, 2023). The study revealed a close association between emotional exhaustion and negative emotions such as insomnia and impaired attention (Abusamra et al, 2022). Emotional exhaustion was also considered a risk factor for cardiovascular diseases, gastrointestinal disorders, and other related illnesses (Malik et al, 2022;Seiça et al, 2023).…”

Trajectories and Predictors of Emotional Exhaustion in Clinical Nurses in the Context of Healthcare Crisis: A Case Study in Xi'an, China

“…It re ected a sense of helplessness and psychological burnout in the individual's professional role [13]. The study revealed a close association between emotional exhaustion and negative emotions such as insomnia and impaired attention [14]. Emotional exhaustion was also considered a risk factor for cardiovascular diseases, gastrointestinal disorders, and other related illnesses [15,16].…”