The Relationship Between Ethical Leadership and Employee Job Satisfaction: The Mediating Role of Media Richness and Perceived Organizational Transparency

Abstract

Ethical leadership (EL) is a vital component driving firms’ practice, significantly affecting employee satisfaction (ES). The objective of this study was to investigate the relationship between EL and employee job satisfaction. Moreover, the study investigates the mediating effect of media richness (MR), perceived organizational transparency (OT) on EL, and ES. In addition, the study used a convenient sampling technique for collecting the data from 276 employees working in the service sector of Macau. Essentially, questionnaires had used as the fundamental tool guiding the data collection method. The findings indicate a positive and significant relationship between EL, ES, MR, and perceived OT. The MR and perceived OT have significant mediating effects between EL and ES. The study is beneficial for the service sector of Macau to plan the strategies for their employees in terms of organizational sustainability and success. The study is also helpful for the government to understand EL and for the researcher to search the new aspects of EL in organizations for future research direction.

Effectiveness of Ethical Leadership on Job Satisfaction: Mediating Role of Organizational Citizenship Behavior

“…In previous studies, EL was usually associated with significant job results (Ruiz-Palomino et al, 2013). As per Guo (2022), the result shows that there is a significant and positive relationship between ethical leadership and employee satisfaction. However, the study found that ethical leadership improves employee job satisfaction, hence influencing personal behavior (Guo, 2022;Işik, 2020).…”

“…As per Guo (2022), the result shows that there is a significant and positive relationship between ethical leadership and employee satisfaction. However, the study found that ethical leadership improves employee job satisfaction, hence influencing personal behavior (Guo, 2022;Işik, 2020). Mustafa & Lines (2014) argued that the leader's characteristics and behaviors play an important role in improving employee JS and helping them develop a positive attitude about their work.…”

Impact of Ethical Leadership and Employee Engagement on Customers’ Perceived Service Quality: A Study of Sri Lankan Public Service

“…Ethics plays a vital role in improving individuals" work behaviour, action and conduct through enhancing their right thoughts and principals (Rabie & AbdulMalek, 2020). A good leader should be a moral character rather than managers" knowledge, expertise and strategic power (Guo K, 2022).The moral characteristics of an ethical leader are morally responsible, honest and visionary (Sharma et al, 2019). Therefore, moral leadership is a unique concept, which supports employee satisfaction.…”

SPECIAL TREATMENT INTERDICIPLINARY JOURNAL, 2023. Vol. 9. (1.)

“…Both public and private businesses should adopt the concept of ethical leadership to achieve global socioeconomic expansion in order to fulfill the expanding demand for workplace and organizations ethics. Furthermore, today's business leaders need to rethink and reevaluate what they areoffering, how they operate a business, who might be new participants to achieve better performance, new services, products, and so on (Guo, 2022).…”