The Quality of Outpatient Psychiatric Care

Hansson, Lars

doi:10.1111/j.1471-6712.1989.tb00375.x

Cited by 29 publications

(13 citation statements)

References 13 publications

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“…The quality of care in psychiatric care is a multidimensional concept (Hansson 1989a). The concept of quality of care is in theory a neutral one (Nationalencyklopedin 1996).…”

Section: Introductionmentioning

confidence: 99%

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Patients’ perceptions of the concept of the quality of care in the psychiatric setting: a phenomenographic study

Schröder¹,

Ahlström²,

Wilde‐Larsson³

2005

Journal of Clinical Nursing

116

152

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“…The quality of care in psychiatric care is a multidimensional concept (Hansson 1989a). The concept of quality of care is in theory a neutral one (Nationalencyklopedin 1996).…”

Section: Introductionmentioning

confidence: 99%

“…It is essential to include patients in the defining of quality of care (Frost 1992) and in the development of instruments for measuring this quality (Hansson 1989a,b, Howard et al. 2003), as patients have unique information regarding psychiatric care (Hansson 1989a,b).…”

Section: Introductionmentioning

confidence: 99%

Patients’ perceptions of the concept of the quality of care in the psychiatric setting: a phenomenographic study

Schröder¹,

Ahlström²,

Wilde‐Larsson³

2005

Journal of Clinical Nursing

116

152

View full text Add to dashboard Cite

show abstract

“…It can be seen as comprising two components, an empirical one (how things are) and a normative one (how things should be) (Donabedian 1980). Furthermore, quality of care is considered a complex and multidimensional concept (Hansson 1989; Wilde et al . 1993), needing to be specified and clarified from the perspective of the patient, next of kin, and health‐care staff (Vouri 1989).…”

Section: Introductionmentioning

confidence: 99%

Next of kin's conceptions of the quality of care in the psychiatric setting: A phenomenographic study

Schröder

Wilde‐Larsson

Ahlström

2007

Int J Mental Health Nurs

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The next of kin play a decisive role in the care provided for patients. This and their unique experience of psychiatric care make it important to include them when defining quality of care. The aim of the present study was to describe how next of kin perceive the concept of quality of care in the case of psychiatric care. Twelve next of kin were included in a qualitative interview study and a phenomenographic approach was used for the analysis of the interviews. The next of kin described quality of care mainly from their own perspective but also to a large extent from the patient's perspective as well. Five descriptive categories resulted: dignity, security, participation, recovery, and health-promoting surroundings. Good relations and communication between staff, patients, and next of kin emerged as the central factors regarding the quality of psychiatric care. The next of kin asked for information about psychiatric illnesses and wanted to cooperate in the care. They avoid telling others about their family member's psychiatric illness because of a feeling of shame and guilt. Staff education regarding such feelings and stigmatization could be useful in furthering the understanding of the next of kin's distress and developing interventions to alleviate it. Clinical practice can be improved by guidelines and instruments developed on the basis of this study.

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“…Quality of care in psychiatric care is considered to be a multifaceted concept [1] consisting of many aspects [2]. In contrast to patient satisfaction, quality of care includes the perspectives of all interested parties [3,4].…”

Section: Introductionmentioning

confidence: 99%

The Quality in Psychiatric Care-Forensic In-Patient Staff (QPC-FIPS) instrument: Psychometric properties and staff views of the quality of forensic psychiatric services in Sweden

Schröder¹,

Lundqvist²

2013

OJN

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The aim of the present study was to evaluate the psychometric properties and dimensionality of the instrument Quality in Psychiatric Care-Forensic In-Patient Staff (QPC-FIPS) and to describe the perceived quality of psychiatric care among forensic inpatient service staff. A sample of 348 forensic inpatient staff from 18 forensic wards in Sweden participated in the study. A confirmatory factor analysis revealed a seven-factor structure with item loadings > 0.50 on expected factors, indicating adequate psychometric properties. The staff's ratings of quality of care were high, 94% being positive. The highest ratings were found for the secluded-environment dimension and the lowest for the secure-environment dimension. Several factors influenced the ratings of quality of care, for instance, staff's time to perform their duties and staff's age. It is concluded that the QPC-FIPS can give valuable information about staff's perceptions of the quality of care provided at inpatient forensic psychiatric care services, which can be used to identify areas for quality improvement. Use of the QPC-FIPS is an easy and inexpensive way to evaluate quality in forensic inpatient care, preferably in conjunction with the QPC-FIP instrument developed for forensic inpatients and covering the same items and dimensions.

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The Quality of Outpatient Psychiatric Care

Cited by 29 publications

References 13 publications

Patients’ perceptions of the concept of the quality of care in the psychiatric setting: a phenomenographic study

Patients’ perceptions of the concept of the quality of care in the psychiatric setting: a phenomenographic study

Next of kin's conceptions of the quality of care in the psychiatric setting: A phenomenographic study

The Quality in Psychiatric Care-Forensic In-Patient Staff (QPC-FIPS) instrument: Psychometric properties and staff views of the quality of forensic psychiatric services in Sweden

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