The Promise and Pitfalls of Electronic Health Records and Person-Centered Care Planning

Tondora, Janis; Stanhope, Victoria; Grieder, Diane; Wartenberg, D

doi:10.1007/s11414-020-09743-z

Cited by 2 publications

(2 citation statements)

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“…They have put in practice new person-centered treatment planning procedures and modified the structure of their EHR tracking and documentation systems to accommodate these new procedures. Previous experience has shown that establishing person-centered EHRs that could at the same time satisfy the billing and regulatory documentation standards is crucial for the providers to deliver PCRP (Tondora et al, 2021 ). The three other agencies have focused on disseminating the information to their internal teams and expanding internal training to boost the staff’s competency in PCRP.…”

Section: Discussionmentioning

confidence: 99%

“…Although long-standing models of person-centered planning in the developmental disabilities field can bolster efforts to meet the increasing institutional demand for PCRP, there is little guidance around adapting and implementing PCRP to the unique needs and preferences of behavioral health consumers (Butterworth et al, 1993;Mount, 1992;O'Brien, 1987). Specifically, confusion exists around strategies for maintaining a strengths-based, person-centered approach to collaborative planning while simultaneously satisfying complex documentation requirements associated with state regulations and funder expectations (Tondora et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

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Implementing Person-Centered Recovery Planning: New England Mental Health Technology Transfer Center Learning Collaborative Evaluation Report

Stanojlovic

O’Connell

Asby

et al. 2023

Glob Implement Res Appl

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Person-centered recovery planning (PCRP) has been a key aspect in mental health system transformation and delivering quality health care. Despite the mandate to deliver this practice and a growing evidence base, its implementation and understanding of implementation processes in behavioral health settings remain a challenge. New England Mental Health Technology Transfer Center (MHTTC) launched the PCRP in Behavioral Health Learning Collaborative to support agencies’ implementation efforts through training and technical assistance. In an effort to explore and understand the internal implementation process changes facilitated by the learning collaborative, the authors conducted qualitative key informant interviews with the participants and the leadership of the PCRP learning collaborative. The interviews revealed the processes that are part of the PCRP implementation efforts, including staff training, changing agency policies and procedures, modifying treatment planning tools, and the structure of the electronic health records. The higher prior organizational investment and readiness for change, building staff’s competencies in PCRP, leadership investment, and frontline staff buy-in act as factors that facilitate the implementation of PCRP in behavioral health settings. Our findings inform both the implementation of PCRP in behavioral health settings and future efforts of organizing multi-agency learning collaboratives to support PCRP implementation. Supplementary Information The online version contains supplementary material available at 10.1007/s43477-023-00078-3.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%