volume 23, issue 4, P396-410 2019
DOI: 10.1108/mbe-12-2018-0103
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Milla Ratia, Jussi Myllärniemi, Nina Helander

Abstract: Purpose The private health care sector is seeking to improve their understanding of business processes to be able to improve their performance. The purpose of this paper is to understand the future needs of the private health care sector organizations in terms of business intelligence (BI) and business analytics (BA) to ensure value creation. Design/methodology/approach The four evolution stages of intellectual capital enriched by managerial data-driven approach are used as a framework to point out the futu…

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