The possible impact of university corruption on customers’ ethical standards

Stone, Merlin; Starkey, Michael

doi:10.1057/dbm.2011.18

Cited by 13 publications

(11 citation statements)

References 14 publications

(9 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The correctness that accreditation assures is the process of inspecting samples of processes, not assuring genuinely valid results. “Confidence” and “assurance” are claimed to arise from knowing that compliance inspection is carried out regularly even though accreditation does not guarantee error‐free reporting when it describes results as “technically valid.” These emotions are ironically nonmetrical for a body whose origins lie in calibration and may have been chosen as a result of earlier controversies and problems with unsupportable advertising claims and alleged corruption (Stone and Starkey ; Anonymous, ; Seddon 2004b). It has not been shown how compliance inspection is an advance on assuring quality by other means and the argument for accreditation is defective.…”

Section: Resultsmentioning

confidence: 99%

“…), engineering (O'Connor ; Williams ; Heffner et al. ), software engineering (Weir ), business management and occupational psychology (Seddon 2000a, ; Raventos ), public sector services (Guilfoyle ; Langford ), chemistry (Anonymous, ), medicine (Petersen ; Wilson ; Kenny and Davies ), and the corruption and failure of ISO 9000‐inspired quality assurance in universities (Charlton and Andras ; Stone and Starkey ). These references should be consulted since it is beyond the scope of this paper to evaluate in detail the recurring criticisms across a broad range of expertise.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Meta‐audit of laboratory ISO accreditation inspections: measuring the old emperor's clothes

2015

View full text Add to dashboard Cite

Accreditation to ISO/IEC 17025 is required for EC official food control and veterinary laboratories by Regulation (EC) No. 882/2004. Measurements in hospital laboratories and clinics are increasingly accredited to ISO/IEC 15189. Both of these management standards arose from command and control military standards for factory inspection during World War II. They rely on auditing of compliance and have not been validated internally as assessment bodies require of those they accredit. Neither have they been validated to criteria outside their own ideology such as the Cochrane principles of evidence‐based medicine which might establish whether any benefit exceeds their cost. We undertook a retrospective meta‐audit over 14 years of internal and external laboratory audits that checked compliance with ISO 17025 in a public health laboratory. Most noncompliances arose solely from clauses in the standard and would not affect users. No effect was likely from 91% of these. Fewer than 1% of noncompliances were likely to have consequences for the validity of results or quality of service. The ISO system of compliance auditing has the performance characteristics of a poor screening test. It adds substantially to costs and generates more noise (false positives) than informative signal. Ethical use of resources indicates that management standards should not be used unless proven to deliver the efficacy, effectiveness, and value required of modern healthcare interventions.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Meta‐audit of laboratory ISO accreditation inspections: measuring the old emperor's clothes

2015

View full text Add to dashboard Cite

show abstract

“…Tromp and Ruben (2010, p. 4) state that "there are generally few carrots and sticks available to leaders as incentives (or disincentives) and where the communication and organizational challenges are far from trivial". In the UK, the issue of strategic planning and re-formation of university mission and vision has become an important priority, including meeting objectives of international accreditation bodies and meeting f quality standards, both of which are put at risk by unethical behaviour relating to claims concerning quality (Stone and Starkey, 2011).…”

Section: Higher Education Sdmpmentioning

confidence: 99%

From information mismanagement to misinformation – the dark side of information management

Stone¹,

Aravopoulou²,

Evans³

et al. 2019

Self Cite

View full text Add to dashboard Cite

This paper reviews the literature on information mismanagement and constructs a typology of misinformation that can be applied to analyse project planning and strategic planning processes to reduce the chances of failure that results from information mismanagement. The aim of this paper is to summarize the research on information mismanagement and provide guidance to managers concerning how to minimize the negative consequences of information mismanagement and to academics concerning how to research and analyse case studies that might involve information mismanagement. Design/methodology/approach Literature review accompanied by conceptual analysis. Findings Information mismanagement is widespread in organizations, so all those involved in managing and researching them need to be far more aware of the damage that can be done by it. Research limitations/implications The research is based upon Western society (Europe and North America). The same research should be carried out in other parts of the world. Also, all the case studies could usefully be investigated in more depth to apply the taxonomy. Practical implications Managers should be much more aware of their own and others' tendencies to mismanage information to their own benefit. Social implications Stakeholders in public sector activities, including citizens, should be much more aware of the tendency of government and the public sector to mismanage information to justify particular policy approaches and to disguise failure. Originality/value The taxonomy on information mismanagement is original, as is its application to project planning and strategic decision making.

show abstract

“…Criticism of ISO exists both within678910 and outside1112131415 medicine. We should encourage the reversal of unhelpful practices 16…”

mentioning

confidence: 99%

Accreditation—a verification ritual lacking verification

Wilson

2018

BMJ

View full text Add to dashboard Cite

The possible impact of university corruption on customers’ ethical standards

Cited by 13 publications

References 14 publications

Meta‐audit of laboratory ISO accreditation inspections: measuring the old emperor's clothes

Meta‐audit of laboratory ISO accreditation inspections: measuring the old emperor's clothes

From information mismanagement to misinformation – the dark side of information management

Accreditation—a verification ritual lacking verification

Contact Info

Product

Resources

About