The Politics of Emotion

Rutner, Paige; Williams, Feruzan Irani; Campbell, Constance; Riemenschneider, Cynthia K.

doi:10.1145/2804075.2804079

Cited by 5 publications

(1 citation statement)

References 103 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Furthermore, political skill facilitates the development of strong and consistent relationships with colleagues, supervisors, and other stakeholders. These positive connections serve as a buffer against social stress, providing a supportive network that can mitigate its negative impacts on engagement (Rutner et al, 2015;Sanhokwe & Chinyamurindi, 2023).…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Social challenge stressors and work engagement: the moderating role of political skill

De Moraes,

Miranda,

Istoe

2024

CienciasPsi

View full text Add to dashboard Cite

This study offers a counterpoint to the generalization of positive and linear effects resulting from challenge stressors in the workplace. The guiding objective was to verify whether social challenge stress impacts individuals' work engagement positively or negatively, according to the political skill degree available by professionals. We used moderation analysis and hierarchical regression to assess these relationships. The sample comes from civil servants of a Brazilian federal institution (N = 606). The results indicate that political skill moderates the relationship between social stress and engagement positively, except in cases where such skill is low, a situation in which the interaction becomes negative. The evidence also reveals that a positive curvilinear association better explains the association between social stress and work engagement. The findings suggest that the Challenge-Hindrance Stress Framework (CHF) has an application conditioned by the possible abilities that a given stressor demands to be evaluated as an obstacle or a challenge. We intended to extend the theory on stressors and contribute to the human resource management practice by elucidating conditions or portions of professionals in which the CHF does not apply or lacks contextualization.

show abstract

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Social challenge stressors and work engagement: the moderating role of political skill

De Moraes,

Miranda,

Istoe

2024

CienciasPsi

View full text Add to dashboard Cite

show abstract

Can you see opportunity knocking? An examination of technology-based political skill on opportunity recognition in online communities for MTurk workers

Gangi

McAllister

Howard

et al. 2022

INTR

View full text Add to dashboard Cite

PurposePolitical skill has emerged as a concept of interest within the information systems literature to explain individual performance outcomes. The purpose of this paper is to adapt political skill to technology-mediated contexts. Specifically, the authors seek to understand political skill's role in shaping microtask workers' opportunity recognition when utilizing online communities in microtask work environments.Design/methodology/approachThe authors tested their research model using a survey of 348 Amazon Mechanical Turk (MTurk) workers who participate in microtask-related online communities. MTurk is a large, popular microtasking platform used by thousands of microtask workers daily, with several online communities supporting microtask workers.FindingsTechnology-based political skill plays a critical role in shaping the resources microtasking workers rely upon from online communities, including opportunity recognition and knowledge sharing. The ability to develop opportunity recognition positively impacts a microtask worker's ability to leverage online communities for microtask worker performance. Tenure in the community acts as a moderator within the model.Originality/valueThe present study makes several contributions. First, the authors adapt political skill to an online community to account for how microtask workers understand a community's socio-technical environment. Second, the authors demonstrate the antecedent role of political skill for opportunity recognition and knowledge sharing. Third, the authors provide empirical validation of the link between online communities and microtask worker performance.

show abstract

Media features and communication control in the digitalized workplace: a study about regulating negative emotional communication

Wang

2021

ITP

View full text Add to dashboard Cite

PurposeOne challenge facing the digitalized workplace is communication control, especially emotion regulation in which individuals try to manage their emotional experiences and/or expressions during organizational communication. Extant research largely focused on the facilitating role of a few media features (e.g. fewer symbol sets). This study seeks to provide a deeper understanding of media features that individuals, as receivers of negative emotions expressed by communication partners, could leverage to support regulating negative emotional communication in the workplace.Design/methodology/approachThis study used qualitative research methods to identify media features that support regulating negative emotional communication at work. Data were collected using interviews and was analyzed using directed content analysis in which media features discussed in media synchronicity theory (MST) were used as the initial coding schema but the researcher was open to media features that do not fit with MST.FindingsIn addition to media features (and capabilities) discussed in MST, this study identified five additional media features (i.e. message broadcasting, message blocking, receiving specification, recipient specification and compartmentalization) and two underlying media capabilities (i.e. transmission control capability and participant control capability) that may support regulating negative emotional communication. Two major mechanisms (i.e. reducing or eliminating emotion regulation workload, and providing prerequisites or removing obstacles for emotion regulation) via which media features support emotion regulation were also identified.Originality/valueThis paper provides a more comprehensive understanding regarding communication media features that may support emotion regulation in particular and communication control in general. Findings of this study contribute to several literatures and may also transfer to other similar contexts.

show abstract

The Politics of Emotion

Cited by 5 publications

References 103 publications

Social challenge stressors and work engagement: the moderating role of political skill

Social challenge stressors and work engagement: the moderating role of political skill

Can you see opportunity knocking? An examination of technology-based political skill on opportunity recognition in online communities for MTurk workers

Media features and communication control in the digitalized workplace: a study about regulating negative emotional communication

Contact Info

Product

Resources

About