The Pharmacist as Self-Care Advisor

Pray, W. Steven

doi:10.1016/s1086-5802(16)30066-3

Cited by 4 publications

(4 citation statements)

References 2 publications

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“…These findings are concurrent with other studies on consumer perception and attitudes toward community pharmacy, which showed that patients were more satisfied with pharmacies where pharmaceutical care was introduced. When pharmaceutical care was introduced, their loyalty to a single pharmacy increased 34,35. In summary, it can be speculated that the components of pharmaceutical care are important criteria for patients’ choice of pharmacy, and they have the potential to encourage patients’ loyalty.…”

Section: Discussionmentioning

confidence: 99%

Comparison of factors influencing patient choice of community pharmacy in Poland and in the UK, and identification of components of pharmaceutical care

Merks¹,

Kaźmierczak²,

Olszewska³

et al. 2014

PPA

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BackgroundSeveral factors, which are components of pharmaceutical care, can influence a patient’s choice of a community pharmacy store and contribute to frequent visits to the same pharmacy.ObjectivesTo compare factors that influence a patient’s choice of pharmacy in Poland and in the UK, to identify which of them are components of pharmaceutical care, and to relate them to patient loyalty to the same pharmacy.MethodsA self-administered, anonymous questionnaire was distributed to clients visiting pharmacies in Poland and the UK January–August 2011. Comparisons were performed using chi-square tests and logistic regression. All statistical analyses were performed using SPSS 20.0.ResultsThe response rate was 55.6% (n=417/750; 36 pharmacies) and 54.0% (n=405/750; 56 pharmacies) in Poland and in the UK, respectively. The most frequently reported factors, as defined by a percentage of responders, were in Poland: 1) location (84%); 2) professional and high-quality of service (82%); 3) good price of medicines (78%); and 4) promotions on medicines (66%). In the UK, the most commonly reported factors were: 1) professional and high quality of service (90%); 2) location (89%); 3) good advice received from the pharmacist (86%); and 4) option of discussing and consulting all health issues in a consultation room (80%). Good advice and an option of discussing personal concerns with a pharmacist are components of pharmaceutical care. Thirty-eight percent of patients in Poland and 61% in the UK declared visiting the same pharmacy.ConclusionComponents of pharmaceutical care are important factors influencing the patient’s choice of pharmacy in the UK and, to a lesser degree, in Poland. Additionally, more patients in the UK than in Poland are committed to a single pharmacy. Therefore, implementing the full pharmaceutical care in Poland may contribute to an increase in patient loyalty and thus strengthen competitiveness of pharmacy businesses.

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Section: Discussionmentioning

confidence: 99%

Comparison of factors influencing patient choice of community pharmacy in Poland and in the UK, and identification of components of pharmaceutical care

Merks¹,

Kaźmierczak²,

Olszewska³

et al. 2014

PPA

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“…It is the community pharmacist's professional responsibility to appreciate the factors governing the safe and effective use of medicines, question patients about their symptoms and related factors, recommend the most appropriate products and liaise with physicians and other healthcare professionals [6–8] . A pharmacist convinced that a particular product could jeopardise a consumer's health, has the responsibility of refusing to dispense the product.…”

Section: Introductionmentioning

confidence: 99%

“…A pharmacist convinced that a particular product could jeopardise a consumer's health, has the responsibility of refusing to dispense the product. Such a refusal, supported by a well‐founded and rational explanation offered in a language the consumer can understand, is a success of the professional aspect of community pharmacy over the business aspect [6] . The projection by community pharmacists of a patient‐centred service will support positive consumer perception which should in turn provide financial stability in the long term.…”

Section: Introductionmentioning

confidence: 99%

Consumer perception of the community pharmacist and community pharmacy services in Malta

Wirth

Tabone

Azzopardi

et al. 2010

Journal of Pharmaceutical Health Services Research

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Objectives We aimed to determine the perception of Maltese consumers of the community pharmacist and of the services offered from community pharmacies. Method A self-administered questionnaire was developed and psychometrically evaluated. Fifty community pharmacies were chosen by stratified random sampling and the questionnaire was distributed to 500 consumers, 10 from each pharmacy, selected by convenience sampling. Descriptive statistics were undertaken. Key findings The majority of the consumers were very or fairly satisfied with various pharmacist characteristics, such as pharmacist efficiency when dealing with requests (95%), provision of instructions on how to take medications (94%), pharmacist discretion (91%), professional pharmacist-consumer relationship (90%), provision of explanations on how medications work (86%) and pharmacist knowledge and ability to answer questions (81%). They were least satisfied with the privacy in the pharmacy (69%). Consumers were in favour of the evolution of pharmacist professional services, namely the community pharmacist liaising with primary and secondary care-based physicians (91%), provision of diagnostic testing (87%) and extended opening hours (83%). Conclusions Maltese consumers have a positive overall perception of community pharmacists and of the services offered from community pharmacies. They were in favour of the development of extended professional services.

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“…Some cases are starting to appear as the kissing bug finds its way into the southern United States. Because of world travel we are now seeing the appearance of these diseases in the developed countries of the world (13) This points to the continuing need for efforts to find new methods for controlling insects for both agriculture and public health.…”

Section: Insect Controlmentioning

confidence: 99%

Modern Agrochemical Discovery

Baker

Umetsu

2000

ACS Symposium Series

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The requirements for modern agrochemicals seem almost impossible to satisfy. The public demands materials that are very safe both to humans and the environment. This requires low toxicity to a wide range of non-target species and at the same time short persistence and low residues in crops and water. Farmers want agrochemicals which are active across a wide range of target species and last long enough in the environment to maintain control for that extended period they require. At the same time the compounds have to be safe to workers in the fields and economical to use. It is with this apparent dichotomy, that the 2nd

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The Pharmacist as Self-Care Advisor

Cited by 4 publications

References 2 publications

Comparison of factors influencing patient choice of community pharmacy in Poland and in the UK, and identification of components of pharmaceutical care

Comparison of factors influencing patient choice of community pharmacy in Poland and in the UK, and identification of components of pharmaceutical care

Consumer perception of the community pharmacist and community pharmacy services in Malta

Modern Agrochemical Discovery

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