2021
DOI: 10.1080/23311975.2021.1923360
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The nexus between data analytics and firm performance

Abstract: The increased access and availability of information technology solutions have brought structural shifts in traditional business models, processes, and activities worldwide. As a result, the innovative ways of doing business and practices have disrupted the traditional businesses and technologies. This study investigates the impact of investment in data analytics on the financial performance of banks in Pakistan. A sample of 32 banks including commercial and microfinance banks for 2010 to 2019 was selected. Ra… Show more

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Cited by 12 publications
(6 citation statements)
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References 22 publications
(46 reference statements)
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“…A critical component in achieving both incremental and radical improvements is the ability for predictive analytics. Gul et al (2021) show that when properly used, the increased access and availability of information technology solutions, including big data and internet of things induced customer feedback, bring a significant increase in firm performance.…”
Section: The Influence Of Digitalisation On Quality Managementmentioning
confidence: 99%
“…A critical component in achieving both incremental and radical improvements is the ability for predictive analytics. Gul et al (2021) show that when properly used, the increased access and availability of information technology solutions, including big data and internet of things induced customer feedback, bring a significant increase in firm performance.…”
Section: The Influence Of Digitalisation On Quality Managementmentioning
confidence: 99%
“…Nevertheless, the literature reveals a paradox concerning the financial consequences of using digital platforms, with a potential reduction in the sale of goods accompanied by an increase in services (Hänninen & Smedlund, 2021). Additionally, investments in data analytics in the banking sector may increase productivity, but they also lead to a reduction in return on equity and return on assets (Gul & Ellahi, 2021). The relationship between digitalization and financial performance may follow an inverted U-shaped curve, with dynamic capability positively influencing this link (Yu et al, 2023).…”
Section: Budgeting Functions and The Determinants Of Their Executionmentioning
confidence: 99%
“…Nevertheless, the literature reveals a paradox concerning the financial consequences of using digital platforms, with a potential reduction in the sale of goods accompanied by an increase in services [79]. Additionally, investments in data analytics in the banking sector may increase productivity, but they also lead to a reduction in return on equity and return on assets [80]. The relationship between digitalization and financial performance may follow an inverted U-shaped curve, with dynamic capability positively influencing this link [81].…”
Section: Digitalization Its Instruments and Its Impact On Company Per...mentioning
confidence: 99%