The New Age of Bullying and Violence in Health Care

Fink-Samnick, Ellen

doi:10.1097/ncm.0000000000000146

Cited by 18 publications

(14 citation statements)

References 6 publications

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“…Customer service disruptions and underperformance of bullied employees could further lessen the productivity performance of the institution [ 27 ]. Moreover, it was estimated that unresolved bullying incidences may lead to lawsuits and could cost an institution up to US$ 30,000 per case, increasing to US$ 60,000 if the case goes to court [ 18 ]. Although the increase in public awareness about bullying continues, more than 72% of organizations deny, discount, encourage, rationalize, or defend bullying behaviours in the workplace [ 28 ].…”

Section: Effects Of Incivility and Bullying In Healthcarementioning

confidence: 99%

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The impacts of organizational culture and neoliberal ideology on the continued existence of incivility and bullying in healthcare institutions: A discussion paper

LaGuardia

Oelke

2021

International Journal of Nursing Sciences

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Countless research studies have demonstrated the detrimental effects of incivility and bullying in healthcare. Despite the abundance of proposed solutions to this issue, many healthcare leaders continue to fail in mitigating the existence of such negative behaviors in the workplace. Personality attributes of perpetrators and victims have received attention, but much less research has examined the organizational and neoliberal causations of incivility and bullying in healthcare. Being the largest occupational group in the health sector, nursing professionals have the greatest influence and are crucial in ending these behaviors. This discussion paper outlines the effects of incivility and bullying in healthcare and provides a critical analysis on how organizational culture and neoliberal ideology influence the pervasiveness and persistence of these negative behaviors. The analysis reveals that organizational cultures that misuse power, disregard equality, and facilitate oppression, foster the existence of incivility and bullying in the workplace. Such cultures permit perpetrators to misuse their authority to control resource allocation, ignorance to social inequalities, and the silence of victims. Furthermore, the neoliberal concept of deregulation, austerity, and individualism further these behaviors. The neoliberal reforms have led to underfunding of anti-bullying programs and policies, use of bullying behaviours as management strategies, and victim-blaming for profit maximization. Financial cutbacks have resulted in denial and acceptance of uncivil and bullying behaviours in healthcare institutions, which endangers the rights of healthcare providers to a safe workplace environment. To curtail these negative behaviors, robust anti-bullying policies and programs must be strictly enforced and sustained in practice. Further exploration on the association of organizational culture and neoliberal principles to incivility and bullying in healthcare is greatly warranted.

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Section: Effects Of Incivility and Bullying In Healthcarementioning

confidence: 99%

“…Furthermore, a recent study in developed countries revealed that 45% of healthcare employees have been bullied [ 17 ] and 39% of health professionals witnessed bullying behaviours and were at heightened risk for psychological stress [ 2 ]. For these reasons, hospitals are categorized as one of the most hazardous workplaces [ 18 ].…”

Section: Introductionmentioning

confidence: 99%

The impacts of organizational culture and neoliberal ideology on the continued existence of incivility and bullying in healthcare institutions: A discussion paper

LaGuardia

Oelke

2021

International Journal of Nursing Sciences

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“…48 Organizational strategies to reduce and ideally eliminate workplace bullying will greatly reduce stress among healthcare professionals. 49…”

Section: A Three-step Model Of Stress Management For Health Leadersmentioning

confidence: 99%

A three-step model of stress management for health leaders

Hartney

2018

Healthc Manage Forum

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The current healthcare system is often as highly stressful environment for patients, their families, and for the employees of the system. Health leaders also experience stress, which can have profound repercussions if not well managed. This article describes the impact of stress on the brain and nervous system functioning of health leaders, then, drawing on evidence from the literature, presents a three-step model for managing stress at the individual, team/organizational, and system levels.

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“…WPB is experienced by the victims most often and frequently over a period of time, which refers to a chronic stressor due to its frequent occurrence. WPB reflects persistent exposure to negative acts intended to humiliate, offend, undermine, degrade, ridicule and cause stress (Fink‐Samnick, 2015; Wright & Khatri, 2015). Comprehensively, WPB is a combination of four types of behaviour: (a) victim of WPB faces negative acts and events that overtly seem to be nonviolent, (b) the frequency of the negative events is on a regular basis, (c) the magnitude of the negative acts and events is for prolonged duration, and (d) vivid power difference is present between the victim and the bully (Nielsen et al., 2010).…”

Section: Introductionmentioning

confidence: 99%

Workplace bullying, knowledge hiding and time theft: Evidence from the health care institutions in Pakistan

Fatima¹,

Ghaffar²,

Zakariya

et al. 2021

J Nurs Manag

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Aim(s) This paper examined the impact of workplace bullying (WPB) on mild aggressive deviant behaviour, such as knowledge hiding and employee time theft, in Pakistani health care institutions. Additionally, this study investigated the mediating role of negative emotions on the relationship between WPB and its outcomes. Background Although mild deviant behaviour has been proven to affect the health care sector, its antecedents are still untapped. Method Data were collected from 233 nurses working in hospitals located across Pakistan via self‐administered questionnaires in three time lags to test both the direct and indirect effects of WPB. The hypothesized correlations were tested using structural equation modelling (SEM). Results The results revealed that WPB increased knowledge hiding and employee time theft amongst nurses. The indirect effect of negative emotions was established on the aforementioned relationships. Conclusion This study contributes to the existing literature by concentrating on predictors that trigger deviant behaviour amongst nurses. It also assessed the mediating impact of emotions, wherein such endeavour is essential for researchers and practitioners. Implications for Nursing Management The study outcomes are significant for the hospital sector to improve their strategies, such as implementing resilience during stressful events to address WPB and deviant behaviour amongst nurses.

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The New Age of Bullying and Violence in Health Care

Cited by 18 publications

References 6 publications

The impacts of organizational culture and neoliberal ideology on the continued existence of incivility and bullying in healthcare institutions: A discussion paper

The impacts of organizational culture and neoliberal ideology on the continued existence of incivility and bullying in healthcare institutions: A discussion paper

A three-step model of stress management for health leaders

Workplace bullying, knowledge hiding and time theft: Evidence from the health care institutions in Pakistan

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