The Need for Automated Drug Dispensing Systems (ADDS) at In-Patient Pharmacy Departments in Malaysia: A Brief Overview

Ramachandram, Dinesh Sangarran; Kow, Chia Siang; Selvaraj, Amutha; Appalasamy, Jamuna Rani

doi:10.1177/00185787221122653

Hosp Pharm

2022

DOI: 10.1177/00185787221122653

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The Need for Automated Drug Dispensing Systems (ADDS) at In-Patient Pharmacy Departments in Malaysia: A Brief Overview

Dinesh Sangarran Ramachandram

Chia Siang Kow

Amutha Selvaraj

et al.

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Cited by 2 publications

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The workload and satisfaction of pharmacists and pharmacy assistants after installation of an automated tablet dispensing and packaging system in a tertiary university hospital in Malaysia

Ramachandram,

Tan,

Selvaraj

et al. 2023

International Journal of Pharmacy Practice

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Objective The aim of this study was to examine the impact of pharmacy automation on the workload and satisfaction of pharmacists and pharmacy assistants in an inpatient setting. Methods This was an observational, cross-sectional survey using a convenience sampling method conducted at the University Malaya Medical Centre (UMMC) In-Patient Pharmacy. A validated online questionnaire assessed user satisfaction and task duration. Results A total of 21 pharmacists and 18 pharmacy assistants participated in the survey. Most pharmacists (n = 17/21) were confident in the system, and both pharmacists and pharmacy assistants perceived it to be beneficial for patients (n = 33/39) and for reducing medication errors (n = 32/39). Pharmacy assistants spent approximately 5.34 hours on traditional work including filling medication orders (1.44 hours) after automated tablet dispensing and packaging system (ATDPS) implementation. Pharmacists spent 1.19 hours filling medication orders and 1.71 hours checking/verifying them, in contrast. Conclusion Pharmacists focused mainly on clinical duties with healthcare colleagues, while pharmacy assistants handled various medication orders. Nevertheless, ATDPS reduced pharmacy staff workload in medication handling, achieving user satisfaction.

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The workload and satisfaction of pharmacists and pharmacy assistants after installation of an automated tablet dispensing and packaging system in a tertiary university hospital in Malaysia

Ramachandram,

Tan,

Selvaraj

et al. 2023

International Journal of Pharmacy Practice

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Evaluation of the automated dispensing cabinets users’ level of satisfaction and the influencing factors in Al-Ahsa hospitals

Alomair,

Alabduladheem,

Almajed

et al. 2024

DIGITAL HEALTH

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Automated dispensing cabinets (ADCs) are decentralized, computer-controlled systems used to store, distribute, and track medications at the point of care in the wards. Objective The objective of the current study is to evaluate how healthcare practitioners are satisfied with ADCs and scrutinize some influencing factors that could affect this satisfaction. Material A cross-sectional survey study was designed and distributed online to healthcare providers in Al-hasa hospitals. Results A total of 166 participants. Regarding the frequency and pattern of ADC use, around 79.5% used ADC and 85.4% were informed about using ADC on a daily basis. As for the level of satisfaction with ADC, an exact 81.9% gave a high rate for overall satisfaction, 81.3% were highly satisfied with the system's accuracy, and 74.7% were highly satisfied with the time it takes to complete the task. Regarding usability of the system, 69.8% thought it was easy whereas 36.8% agreed that the time required for reloading medication is longer than before ADC. Furthermore, 79.5% agreed that ADC allowed them to accomplish their job safely, and 67.4% agreed that it improved their productivity. Regarding challenges, 74.7% agreed that all drawer types assure safe access and removal of medications, and 18.7% agreed that there is a significant potential for loss of data. Conclusion This study investigated healthcare staff's perceptions and satisfaction with ADCs in Al-hasa hospitals. The healthcare participants were mostly highly satisfied with the use of the ADCs which translated into better patient care and improved patient safety as well as higher productivity.

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The Need for Automated Drug Dispensing Systems (ADDS) at In-Patient Pharmacy Departments in Malaysia: A Brief Overview

Cited by 2 publications

References 19 publications

The workload and satisfaction of pharmacists and pharmacy assistants after installation of an automated tablet dispensing and packaging system in a tertiary university hospital in Malaysia

The workload and satisfaction of pharmacists and pharmacy assistants after installation of an automated tablet dispensing and packaging system in a tertiary university hospital in Malaysia

Evaluation of the automated dispensing cabinets users’ level of satisfaction and the influencing factors in Al-Ahsa hospitals

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