The National Health Insurance System of Indonesia and primary care physicians’ job satisfaction: a prospective qualitative study

Maharani, Chatila; Rahayu, Sri; Marx, Michael; Loukanova, Svetla

doi:10.1093/fampra/cmab067

Cited by 6 publications

(16 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The main products of a hospital consist of human resources and equipment resources. Both resources should always be improved to instill the view that the hospital is good in the eyes of consumers [27].…”

Section: Discussionmentioning

confidence: 99%

Marketing Strategy Analysis Based on Segmenting, Targeting, and Positioning in Hospital

Ningsih

Marwati²

2023

Dis.Prev.Public Heal J.

View full text Add to dashboard Cite

Background: There is a fluctuating trend related to the number of patient visits at Nur Hidayah Hospital, Bantul, so it is necessary to formulate the right Segmentation, Targeting, and Positioning (STP) in order to increase inpatient and outpatient visits and achieve standard inpatient service indicators. The purpose of this study is to analyze the marketing strategy of Nur Hidayah Hospital based on STP. Method: This study follows a descriptive qualitative design. The key informants in this study were the general director and the marketing manager of the hospital, and the triangulation informants in this study were medical officers and patients. Results: The results revealed that the segmenting was based on demographics with females or housewives with secondary education levels or lower as the highest number of service users. Based on the geographical characteristics, a significant number of service users were those living in Ring 1, an area within a radius of 0-10 km from the hospital. Targeting has been conducted well as seen by the number of patients that reached 6,500 service users within a year. Positioning was related to the availability of surgeons, a relatively short surgery duration, and services that are good, friendly, and neat that make patients feel like they are treated by their own families. Conclusion: The market segment, targeting, and positioning was good, but not fulfilled enough. Nur Hidayah Hospital should evaluate community responses regarding what is needed to fulfill target community.

show abstract

Section: Discussionmentioning

confidence: 99%

Marketing Strategy Analysis Based on Segmenting, Targeting, and Positioning in Hospital

Ningsih

Marwati²

2023

Dis.Prev.Public Heal J.

View full text Add to dashboard Cite

show abstract

“…The government fully subsidizes the contribution from the state budget for the poor. In contrast, the government's contribution is partially supported (4%), and the rest is taken/deducted from their salary [ 55 – 57 ]. With a mechanism like this, the poor and government employees have a higher chance of having health insurance than other types of work or people with different socioeconomic statuses.…”

Section: Discussionmentioning

confidence: 99%

Health insurance ownership among female workers in Indonesia: does socioeconomic status matter?

et al. 2022

View full text Add to dashboard Cite

Background Female workers are vulnerable groups in the Indonesian context, and female workers must be responsible for domestic problems and earn a living. The study aimed to analyze the role of socioeconomic on health insurance ownership among female workers in Indonesia. Methods The study population was all female workers in Indonesia. This cross-sectional study involved 7,943 respondents. The study analyzed health insurance ownership as an outcome variable and socioeconomic status as an exposure variable. The study also involved five control variables: residence, age, marital, education, and occupation. The research used multinomial logistic regression in the final step. Results The results show the poorest female workers have a possibility of 0.735 times more than the richest to have NHI (AOR 0.733; 95% CI 0.733–0.737). The poorer female workers have 0.939 times less likely than the richest to have NHI (AOR 0.939; 95% CI 0.937–0.942). Female workers with middle socioeconomic status are possibly 0.833 times less than the richest to have NHI (AOR 0.833; 95% 0.831–0.835). Moreover, the richer female workers have 1.028 times more likely than the richest to have NHI (AOR 1.028; 95% CI 1.025–1.030). Moreover, all socioeconomic statuses have a lower possibility than the richest of having other health insurance. Conclusions The study concluded that socioeconomic has a role in health insurance ownership among female workers in Indonesia.

show abstract

“…These aspects include the referral system, NHI system health service standards, NHI system programs, performance evaluation and payment for performance, patient relations, and workload. 30 Meanwhile, a study in Yogyakarta also found that participants of the NHI revealed a lower level of trust in primary care physicians compared to physicians in hospital and specialist care. Access to care at primary care clinics is often complicated by long waiting times and short opening hours.…”

Section: Discussionmentioning

confidence: 99%

The Role of Government-run Insurance in Primary Health Care Utilization: A Cross-Sectional Study in Papua Region, Indonesia, in 2018

Laksono¹,

Nugraheni²,

Ipa³

et al. 2022

International Journal of Social Determinants of Health and Heal

View full text Add to dashboard Cite

Health development in the Papua region often lags behind other areas of Indonesia. The study aims to analyze the role of government-run insurance in primary health care utilization in the Papua region, Indonesia. The study examined 17,879 Papuan. The study used primary health care utilization as an outcome variable and health insurance ownership as an exposure variable. The study also employed nine control variables: province, residence, age, gender, marital status, education, employment, wealth, and travel time to primary health care. The research employed data using binary logistic regression in the final analysis. The results show that Papuans with government-run insurance were three times more likely to utilize primary health care than uninsured Papuans (AOR 3.081; 95% CI 3.026–3.137). Meanwhile, Papuan with private-run insurance were 0.133 times less likely to utilize primary health care than uninsured Papuans (AOR 0.133; 95% CI 0.109–0.164). Moreover, Papuans who have two types of health insurances (government-run and private-run) were 1.5 times more likely to utilize the primary health care than uninsured Papuan (AOR 1.513; 95% CI 1.393–1.644). The study concluded that government-run insurance increases the chance of primary health care utilization in the Papua region, Indonesia. Government-run insurance has the most prominent role compared to other health insurance categories.

show abstract

The National Health Insurance System of Indonesia and primary care physicians’ job satisfaction: a prospective qualitative study

Cited by 6 publications

References 14 publications

Marketing Strategy Analysis Based on Segmenting, Targeting, and Positioning in Hospital

Marketing Strategy Analysis Based on Segmenting, Targeting, and Positioning in Hospital

Health insurance ownership among female workers in Indonesia: does socioeconomic status matter?

The Role of Government-run Insurance in Primary Health Care Utilization: A Cross-Sectional Study in Papua Region, Indonesia, in 2018

Contact Info

Product

Resources

About