The Moderating Role of Leader–Member Exchange in the Relationships Between Emotional Labor and Burnout in Clinical Nurses

Lee, RN Eun Kyung; Ji, Eun-Joo

doi:10.1016/j.anr.2018.02.002

Cited by 33 publications

(38 citation statements)

References 24 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Spending more time with colleagues and patients and reporting good-quality relationships with colleagues, superiors, patients, and their families were found to be negatively related to the level of burnout in nurses. This is in line with the literature, as indicated by the research conducted by Lee and Ji [47], who reported that good relationships with members of the team reduced levels of exhaustion. Conversely, negative relationships and conflict have been found to be associated with higher levels of burnout [67].…”

Section: Discussionsupporting

confidence: 92%

“…Therefore, the perceived social support of peers and superiors affects the healthcare resources of the healthcare professional, which, in turn, influences burnout levels [46]. Research has also indicated that good communication and relationships between team members and their superiors constitute a protective variable against burnout [47] and that having the support of colleagues with more experience reduces the intention to leave the job among the most inexperienced nurses [48].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

et al. 2019

View full text Add to dashboard Cite

Aims: Burnout syndrome is a phenomenon that is becoming ever more widespread, especially in workers such as nurses who have heavy workloads and time pressures. The progression of burnout syndrome has been shown to be related to both individual and work-related variables. The objective of this study is to examine the risk and protective roles played by work-related and personal variables, both sociodemographic and psychological, in the development of burnout in nurses. Method: The sample was composed of 1236 nurses aged between 21 and 57 years, with a mean age of 31.50 years (SD = 6.18). Women accounted for 84.5% (n = 1044), and the remaining 15.5% (n = 192) were men. Exploratory tests were performed to understand the relationships between burnout and other variables, and a binary logistic regression was conducted to understand the roles of these variables in the incidence of this syndrome. Lastly, a regression tree was constructed. Results: The results show that the sociodemographic variables examined are not related to the level of burnout in nurses. However, certain work-related variables, such as spending more time with colleagues and patients and reporting good-quality relationships, exhibit a negative relationship with the occurrence of burnout. Of the psychological variables, the stress factors conflict-social acceptance and irritability-tension-fatigue, as well as informative communication, are shown to be risk factors for the appearance of burnout in nurses. In contrast, the communication skills factor, empathy, and energy-joy exert a protective function. Conclusion: Identifying the variables that influence the occurrence of burnout syndrome and understanding the manner in which they exert their influence are key elements in the development of effective prevention and intervention of burnout in nursing.

show abstract

Section: Discussionsupporting

confidence: 92%

Section: Introductionmentioning

confidence: 99%

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

et al. 2019

View full text Add to dashboard Cite

show abstract

“…Spending more time with colleagues and patients, and reporting good quality relationships with colleagues, superiors, patients and their families was found to be negatively related to levels of burnout in nurses. This is in line with the literature, as indicated in research by Lee & Ji [28], having good relationships with members of the team reduces levels of exhaustion. Conversely, negative relationships and conflict are associated with higher levels of burnout [43].…”

Section: Discussionsupporting

confidence: 90%

“…The perception of appropriate, effective communication with the patient by healthcare professionals has been related to decreased exhaustion in them and better satisfaction in the patient [27]. In line with that, there is research which indicates that good communication and relationships between team members and their superiors is a protective variable against burnout [28].…”

mentioning

confidence: 91%

Analysis of the risk and protective roles of work-related and individual variables in burnout syndrome in nurses

Fuentes

Jurado

Martínez

et al. 2019

Preprint

View full text Add to dashboard Cite

Burnout syndrome is a phenomenon that is becoming ever more widespread, especially in workers who have heavy workloads and time pressures, such as nurses. Its progression has been shown to be related to both individual and work-related variables. The objective of this study was to examine the risk and protective roles played by work-related and personal variables, both sociodemographic and psychological, in the development of burnout in nurses. The sample was made up of 1236 nurses. Exploratory tests were performed to understand the relationships between burnout and the other variables, as well as a binary logistic regression to understand their roles in the incidence of this syndrome. Lastly, a regression tree was constructed. The results showed that the sociodemographic variables examined in the study were not related with levels of burnout in nurses. However, certain work-related variables were, such as spending more time with colleagues and patients, and reporting good quality relationships with colleagues, superiors, patients and their families, exhibiting a significant, negative relationship to the presence of burnout. Of the psychological variables, the stress factors conflict-social acceptance, and irritability-tension-fatigue, along with informative communication were found to be risk factors for the appearance of burnout in nurses, in contrast to the communication skills factor, empathy, and energy-joy, which exercised a protective function. The irritability-tension-fatigue factor was the best predictor for the appearance of burnout in nurses.

show abstract

“…(E4)O enfermeiro deve estar atento ao seu protagonismo no processo de liderança na equipe de enfermagem, desenvolvendo suas competências e habilidades gerenciais para atender às necessidades de sua equipe. A cooperação do líder com os demais membros contribui para continuidade do cuidado, a melhoria dos relacionamentos interpessoais e a diminuição do desgaste emocional 16. O apoio na religião relatado por alguns entrevistados ajuda a suportar as demandas emocionais das situações do cuidado em oncologia pediátrica, dando conforto psicológico, principalmente quanto à morte.…”

unclassified

Processo de enfrentamento emocional da equipe de enfermagem no cuidado de crianças com câncer hospitalizadas

et al. 2018

View full text Add to dashboard Cite

Objetivo: conhecer o processo de enfrentamento emocional da equipe de enfermagem no cuidado de crianças com câncer em uma unidade de internação hospitalar. Método: estudo descritivo, abordagem qualitativa e desenvolvido no setor de oncologia pediátrica. Foram entrevistados 10 profissionais de enfermagem, e para a análise dos dados, utilizou-se a análise temática. Resultados: emergiram duas categorias: estratégias facilitadoras para o enfrentamento emocional do processo de cuidar da criança com câncer; comportamentos e desafios apontados pela equipe de enfermagem no enfrentamento emocional do processo de cuidar da criança com câncer. Considerações finais: no enfrentamento emocional da equipe de enfermagem no cuidado a crianças com câncer existe uma dualidade entre demonstração e repressão dos sentimentos. Destaca-se a importância do apoio psicológico à equipe de enfermagem, a oferta de momentos de orientação e a troca de experiências.

show abstract

The Moderating Role of Leader–Member Exchange in the Relationships Between Emotional Labor and Burnout in Clinical Nurses

Abstract: The results of this study suggest that as a way to reduce burnout, institutional support to enhance leader-member exchange should be established for nurses who are experiencing emotional labor.

Cited by 33 publications

References 24 publications

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

Analysis of the Risk and Protective Roles of Work-Related and Individual Variables in Burnout Syndrome in Nurses

Analysis of the risk and protective roles of work-related and individual variables in burnout syndrome in nurses

Processo de enfrentamento emocional da equipe de enfermagem no cuidado de crianças com câncer hospitalizadas

Contact Info

Product

Resources

About