The Mediation Effect of Innovation on the Relationship Between Creativity and Organizational Productivity: An Empirical Study Within Public Sector Organizations in the UAE

Mohamed, Mona Saeed; Khalifa, Gamal S. A.; Al-Shibami, Ahmed Hamoud; Alrajawi, Ibrhim; Isaac, Osama

doi:10.36478/jeasci.2019.3234.3242

Cited by 21 publications

(18 citation statements)

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“…In today's global competition, interpreting service quality is a key part of organizational success and completive trend currently shaping marketing and business strategy is service quality [19]; [20]; [21]; [22]; [23]. Since the 1980s, the terminology service quality has been linked with increased growth, profitability or satisfaction and providing an important competitive advantage by positive word of mouth feedback and service differentiation [17]; [24]; [25]; [26].…”

Section: Introductionmentioning

confidence: 99%

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

Binnawas¹,

Khalifa²,

Bhaumick³

2019

Res. Bus.

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Higher education frameworks in numerous nations have extended drastically to meet growing economic and social needs. Educational policies, structures and practices have been essentially affected by globalization. Some of these progressions have been driven by financial forces, while others have been driven by political, technological, and social powers. Globalization's effect on education has brought on a reconsidering of numerous ranges in education, including its purpose, structure, pedagogy, content, instructional methodology, and outcomes assessment. The study aims to investigate the casual relationship between service quality and student behavioral intention, as well as, the mediating effect of student happiness. In the current study, the researcher adopted the quantitative technique (using questionnaire method) to achieve the research aim. SPSS25 and Smart PLS3 are implemented for data analysis. The results revealed that higher education service qualities; and student happiness, have a positive effect on student behavioral intention. In addition, student happiness mediates the relationship between higher education service quality and student behavioral intention. Theoretical and practical implications are introduced as well as suggestions for future research.

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Section: Introductionmentioning

confidence: 99%

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

Binnawas¹,

Khalifa²,

Bhaumick³

2019

Res. Bus.

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“…On the one hand, the most common objective methods used to gain vital such as profit levels of organizations (Lannelongue et al, 2015) but subjective approaches define operational performance depending on organizational attitudes. Antony and Bhattacharyya, (2010) stated the productivity is an aspect of operational performance (Mohamed et al, 2018(Mohamed et al, , 2019. However, university operational performance plays an essential role in this study as of dependent variable in order to interrelate with strategic planning.…”

Section: Literature Reviewmentioning

confidence: 91%

“…Brown and Eisenhardt (1995), Jimenez-Jimenez and Sanz-Valle (2011) stated that the planning provides the official plan carefully designed in all its details and tactics to ensure the successful implementation of the strategy. It helps in solving organizational disputes and leads to provide a clear vision which works to accelerate the mission development on the one hand and enhance the performance of the organization (Kettunen, 2006;Mohamed et al, 2019;Montoya-Weiss and Calantone (1994). Peterson et al (2011) have mentioned that providing the distinctive features of effective strategic management and enhancing strategic planning in terms of quality, speed and productivity results from the adoption of planning based on sound market research followed by implementation and formalization consistent with that plan (Bason, 2018;Khalifa and Abou-Shouk, 2014).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Depending on the above considerations with regard to the role of strategic alignment to improve the three precedents of university operational performance, the study assumes the following hypothesis: C H 3 : SP has a positive impact on ESA C H 4 : ESA has a positive impact on UOP C H 6 : ESA have mediating influence between SP and UOP Innovation: The Resource-Based Theory (RBT) has been used by many theoretical studies as a theoretical mean to demonstrate the competitive value of innovation in terms of performance (Prajogo, 2016;Saunila et al, 2014). According to his point of view, Saunila et al (2014) considered innovation as an important factor in the company's performance (Mohamed et al, 2019;Qoura and Khalifa, 2016). Prajogo (2016) emphasized that organizational performance can be improved through the different types of innovation as technical, managerial, etc.…”

Section: Literature Reviewmentioning

confidence: 99%

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Re-Engineering University Performance: Antecedents and Mediating Variables

Alharthi¹,

Khalifa²,

Abuelhassan³

et al. 2019

J. Eng. Appl. Sci.

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The aim of the study is to re-engineer the relationship among Strategic Planning (SP), Innovation (INN), Employee Strategic Alignment (ESA) and University Operational Performance (UOP). Survey-based procedures and the self-administrative questionnaire have used to collect data from the university academic staff. The questionnaire was used in five points Likert scale. About 500 questionnaires distributed were 309 valid returned. The findings of the study have investigated the relationship between strategic planning and university operational performance through innovation and employee strategic alignment. The proposed hypothesis have supported in order to consist of all the variables relationships. This study has an essential influence of UAE universities that imply the actual theory of strategic planning for university perspectives that increase the operational performance in the university future familiarity and standard operation. The data were gathered from single respondents which might result in possible response bias sometimes that indicates the limitation. This study outcome has preferred or suggested for implementation for the managerial thinking for future bitterness of the organization.

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“…In this this study, this relationship have clarified in the context of universities related study. Organizational commitment is one of the most important concepts used in organizational behavior and human resource management [4], [24]. Although it is regarded as one construct, which has divided into three different aspects: emotional, continuity and normative commitment [25], [26].…”

Section: Introductionmentioning

confidence: 99%

Redesign University Operational Performance through Strategic indicators, and Employees' commitment

Alharthi¹,

Khalifa²,

Bhaumick³

2019

IJITEE

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The new higher education systems have developed speedily with the standard and worldwide quality. The educational systems have endured long reformation and transformation processes from an old fashioned educational management model that deeply seated in the past to a strategic model. This study purpose is to identify the relationship among strategic planning (SP), organizational commitment (OC), and university operational performance (PERF). This relationship indicates the identifications of UAE universities. A quantitative research approach has followed in this study and survey-based questionnaire was appeared to collect data from universities academic staffs. All together 500 questionnaires was distributed among the staffs and 309 valid questionnaires were collected. Structural Equation Modelling (SEM) is conducted using data from 309 respondents. All study hypotheses were supported. SL is positively predicted OC and PERF. In addition OC mediates the relationship between SL and PERF. Managerial and theoretical implications are introduced.

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The Mediation Effect of Innovation on the Relationship Between Creativity and Organizational Productivity: An Empirical Study Within Public Sector Organizations in the UAE

Cited by 21 publications

References 0 publications

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

Re-Engineering University Performance: Antecedents and Mediating Variables

Redesign University Operational Performance through Strategic indicators, and Employees' commitment

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