The mediating role of trust between expatriate procedural justice and employee outcomes in Chinese hotel industry

Does cultural value exacerbate or mitigate the effect of perceived compensation gap between locals and expatriates in hotel industry?

“…Our results supported two out of three of our hypotheses. Generally, the results directly respond to the previous call for further research on cross-cultural study and international management in the hospitality industry (Gelfand et al, 2007;Hon, 2012;Hon and Lu, 2010;Tsui et al, 2007). Specifically, our findings extend the understanding of the rationale for the engagement of people in workplace deviance.…”

The Effects of Social Exchange Perspective on Employee Creativity: A Multilevel Investigation

“…Thus, the findings of this study were confirmed at cross-level analysis of employee-supervisor pairs in high-tech industries. This finding is also in line with previous findings at individual analysis, such as Saks (2006) used unspecific samples, McFarlin andSweeney (1992) used student samples, Hon and Lu (2010) examinedexpatriate outcomes, and cross-sectional survey about complaint handling experiences of passengers waiting (e.g., Ambrose, Hess, & Ganesan, 2007). The effect of procedural justice on employee creativity was confirmed in this study, while this effect at individual analysis was uncovered by Simmons (2011) in a study of doctoral students.…”

“…McFarlin and Sweeney (1992), and Alexander and Ruderman (1987) indicated that procedural justice accounted for job satisfaction. Organizational justice research indicates that procedural justice is positively related to job satisfaction (e.g., Saks, 2006), and expatriate outcomes in Chinese hotel industry (Hon & Lu, 2010). Therefore, when individuals who feel that their organizations or supervisors value and support them and treat them fairly, these individuals tend to be more committed to the organization and more satisfied with the jobs (Clark & James, 1999).…”

When competency-based pay relates to creative performance: The moderating role of employee psychological need

“…Moreover, in the interests of broadening management theory in the hotel service industry (Hon and Lu, 2010) so that it has global (rather than only U.S.-based) relevance and contributes to the effective management of nationally diverse workforces, it is important to understand how CBP influences employee creativity in areas outside the United States, such as Hong Kong. Research in a new cultural setting can help to assess the generalizability of interactional and creativity theories developed in Western settings (Kim et al, 2009;Niu and Sternberg, 2002).…”