The Effects of Social Exchange Perspective on Employee Creativity: A Multilevel Investigation

Abstract

Procedural justice and POS (perceived organizational support) are two of the most important rational social exchange mechanisms. This study examined their roles on employee-supervisor pair relationships at specific work units in R&D. Data were obtained from a survey of employee-supervisor dyadic design of 78 high-tech firms located in a major city in southern Taiwan. At the cross-level analysis, the results of HLM (hierarchical linear modeling) indicated that both procedural justice and POS have significant influence on individual outcomes such as job engagement, satisfaction, and creativity. At the individual-level analysis, the results of SEM (structural equation modeling) provided support for all proposed hypotheses. The extension of the study findings related to the conceptual and practical issues of social exchange were discussed.

Impact of Work–Life Balance on Working Women in the Banking Sector

“…The social exchange hypothesis is commonly used in organizational culture to describe the development and upkeep of interpersonal interactions between workers and employers regarding mutuality practices (Chen et al 2005;Rawshdeh et al 2019). According to Lee and Veasna (2013), the theory explains why people decide to be more or less engaged at work as well as the way the corporate support network affects employees' creativity and other good behaviors. According to earlier research, when an organization offers perks to workers, these workers are more likely feel committed to the firm and work harder to achieve optimal performance (Eisenberger et al 2001;Vayre 2019).…”