The Mediating Role of Organizational Cynicism in the Relationship between Workplace Incivility and Organizational Silence

Abstract

In this study, the mediating role of "organizational cynicism" in the relationship between "rudeness in the workplace" and "organizational silence" was examined. The research is a quantitative research cross-sectional study. Research data were collected using a simple random sampling technique. Data analysis shows a significant and positive relationship between the participants' perceptions of rudeness in the workplace and organizational silence. It is understood that the perception of organizational cynicism also mediates this relationship. It was understood that the high perception of the workplace laziness of the participants caused the perception of organizational silence to be high.

Mediating roles of employee cynicism and workplace ostracism on the relationship between perceived organizational politics and counterproductive work behavior

“…K€ okalan, 2019). Earlier studies found that employee cynicism mediate the relationship between ostracism and deviant behavior (Otori et al, 2020), and between workplace incivility and organizational silence (Tutar et al, 2021). It is thus, assumed that cynicism has the capacity to mediate the relationship between perceived organizational politics and CWB.…”

I am done now! Linking workplace incivility to job search behaviour and employee silence

“…The only study explaining the association amid workplace incivility and job search behaviour (Hassan et al , 2022) based on law enforcement organizations in the USA recommended investigating the said linkage in a post-pandemic scenario. Similarly, the outcome of workplace incivility in terms of the silent treatment displayed by the service sector employees is evident in only one study by Tutar et al (2021), which also does not discuss the outcomes in the light of moonlighting. Thus realizing such potential areas for inquiry, the study examines the effect of workplace incivility on job search behaviour and employee silence among Indian IT and information technology-enabled services (ITES) professionals.…”

“…The victims may start ignoring the instigator, deliberately lower their work efforts, be silent on organizational matters, gradually develop turnover intentions and exhibit job search behaviour. Several prior studies have examined the impact of workplace incivility on a range of damaging consequences, including turnover intention (Alola et al , 2021; Niven et al , 2021), organizational silence (Tutar et al , 2021), counterproductive work behaviour (Butt and Yazdani, 2021), deviant silence (Khan et al , 2021), psychological distress (Abubakar et al , 2018), knowledge hiding (Anand et al , 2022), job search behaviour (Hassan et al , 2022), emotional exhaustion (Moon and Morais, 2022) and many others.…”

“…Different adverse outcomes of workplace incivility have been studied by academicians; however, the impact of incivility on employee silence and job search behaviour are under-researched areas (Megeirhi et al , 2020; Tutar et al , 2021). Silence has been related to a number of undesirable employee consequences, including behavioural cynicism (Aboramadan et al , 2021), counterproductive work behaviour (Kim and Baker, 2020), job burnout (Srivastava et al , 2019), poor commitment (Knoll and Van Dick, 2013), low innovation (Wang and Hsieh, 2013), low motivation (Tangirala and Ramanujam, 2008), organizational deviant behaviour (Dong and Chung, 2021) and so on.…”

“…Whereas, the job search behaviour includes the time and effort an employee spends to collect information and create opportunities for employment (Boswell et al , 2012). Two studies have recognised a link relating to workplace incivility and silence, one based in Ankara, Turkey (Tutar et al , 2021), and the other in the USA (Khan et al , 2021), but none of them are in the Indian context, especially during and after the COVID-19 pandemic, which can explain the incivility experienced by employees in the moonlighting trend. Moreover, the previous scholars also stressed that the study investigating the relationship linking workplace incivility and employee silence is still in its initial stages (Khan et al , 2021; Tutar et al , 2021).…”