Abstract:The purpose of this research is to study the direct impact of brand citizenship behavior on employees' performance, as well as its indirect effect, having intrinsic and extrinsic motivations as mediators, for employees working in international franchised branded organizations operating in Yemen.Design/methodology/approach -The research targeted supervisors that have subordinates under their supervision. They were asked to answer a survey questioner based on their observations of their subordinates' behavior. 2… Show more
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