The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing

Fuentes, María del Carmen Pérez; Linares, José Jesús Gázquez; Jurado, María del Mar Molero; Márquez, María del Mar Simón; Martínez, África Martos

doi:10.1186/s12889-019-8129-7

Cited by 26 publications

(25 citation statements)

References 80 publications

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“…For example, in a learning context, working memory skills (cognitive factor) can influence writing anxiety and self-efficacy (affective factors), further affecting writing performance [ 50 ]. Similarly, in a health care context, mindfulness, a cognitive factor, can have a positive impact on affective empathy, leading to improved engagement in nursing [ 51 ]. As explained earlier, as a patient’s knowledge increases, they are more likely to be informed and involved in their own health care decisions [ 35 ].…”

Section: Introductionmentioning

confidence: 99%

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Kinney¹,

Sankaranarayanan²

2021

J Med Internet Res

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Background With digital delivery of health care services gaining prominence, patient portals have become a mainstay of many health care organizations. Despite the importance of patient portals, inconclusive data exist regarding the effect of patient portal use on patient satisfaction. Objective The aim of this study is to understand the relationship between the postadoptive use of patient portals and patient satisfaction outcomes. Methods Postadoptive use of patient portals has a positive relationship with the 3 dimensions of patient satisfaction, mediated by gratification, health self-awareness, and health perceptions. A total of 504 valid patient portal user responses were collected, and partial least squares analysis was performed to analyze the data. Results Patient satisfaction was captured using three dimensions: care team interaction, atmosphere, and instruction effectiveness. The results show that postadoptive use of patient portals has a positive influence on all 3 dimensions of patient satisfaction through the mediating variables of gratification, health self-awareness, and health perceptions. Specifically, postadoptive use had significant positive influence on gratification, health self-awareness, and health perceptions. Each of the 3 patient perceptions had significant positive influence on all 3 dimensions of patient satisfaction: care team interaction, atmosphere, and instruction effectiveness. Specifically, our model explained 31.8% of the care team interaction, 40.6% of the atmosphere, and 39.1% of the instruction effectiveness. Conclusions Our model shows that patient portal use can influence patient satisfaction through the mediating effects of gratification, health self-awareness, and health perception. Patient satisfaction is an important outcome for health care organizations. Therefore, by promoting effective patient portal use and fostering patient perceptions, health care organizations can improve patient satisfaction.

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Section: Introductionmentioning

confidence: 99%

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Kinney¹,

Sankaranarayanan²

2021

J Med Internet Res

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“…The fact of being anxious can prevent us from appreciating with clarity others and our own behavior, given the negative relationships between empathy and anxiety [ 32 ]. Anxiety with egocentrism, highlighting the importance of enhancing empathy because individuals who present high stress have more difficulty in viewing things from other points of view [ 33 , 34 , 35 ].…”

Section: Introductionmentioning

confidence: 99%

Effect of Anxiety on Empathy: An Observational Study Among Nurses

Ayuso-Murillo¹,

Colomer-Sánchez

Santiago-Magdalena

et al. 2020

Healthcare

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Empathy, defined as an emotional ability to put oneself in the place of others, read their state of mind, and think how they are feeling, is an essential pillar of nursing care. On the other hand, anxiety is a frequent emotion that can be generated in stressful work environments, like nurses developing their activity. The aim of the present study is to explore the value of empathy and anxiety personal traits in staff nurses. The sample was comprised of 197 staff nurses from tertiary level hospitals from Madrid, Spain, where 79.2% were women and 20.8% were men in the present study. The instrument used for analysis was the Spanish adaptation of the 16PF5 questionnaire. The results showed the following measurements to warmth (5.58), lively (5.25), socially bold (5.6), privacy (5.82), open to change (5.62), self-reliance (6.12), and anxiety (6.38). Furthermore, anxiety affects positively to warmth (t: 2.66; p > 0.0001) and lively (t = 2.36; p < 0.05), but in a negative way to social bold (t = −3.17; p < 0.001) or open to change (t = −5.81; p < 0.0001). However, it was not seen to have any effect over privacy (t = 1.96; p = 0.052) and self-reliance (t = 1.19; p = 0.234). Finally, it is recommended that healthcare professionals reinforce their personal competencies to strengthen their skills to manage anxiety and improve their empathy competencies.

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“…Regarding the time sequence, there is only one study that is considered longitudinal by its authors [ 71 ], with a six-month two-time-point design. The rest of the articles have a cross-sectional design, and some of them indicate that this characteristic is one of their limitations, and they even propose the development of longitudinal studies in their future investigations [ 64 , 72 , 73 ]. Focusing on the approach, qualitative, quantitative, or mixed, the total of the articles included in this review were considered quantitative.…”

Section: Resultsmentioning

confidence: 99%

“…We observed one article (4.76%) that measures discriminant evidence [ 25 ], and ten (47.62%) that measure convergent evidence [ 15 , 17 , 18 , 74 , 75 , 76 , 78 , 79 , 80 , 81 , 82 ]. Seven articles (33.33%) measure both of them [ 3 , 22 , 58 , 71 , 72 , 75 , 84 ].…”

Section: Resultsmentioning

confidence: 99%

Basic Empathy Scale: A Systematic Review and Reliability Generalization Meta-Analysis

et al. 2021

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The Basic Empathy Scale (BES) has been internationally used to measure empathy. A systematic review including 74 articles that implement the instrument since its development in 2006 was carried out. Moreover, an evidence validity analysis and a reliability generalization meta-analysis were performed to examine if the scale presented the appropriate values to justify its application. Results from the systematic review showed that the use of the BES is increasing, although the research areas in which it is being implemented are currently being broadened. The validity analyses indicated that both the type of factor analysis and reliability are reported in validation studies much more than the consequences of testing are. Regarding the meta-analysis results, the mean of Cronbach’s α for cognitive empathy was 0.81 (95% CI: 0.77–0.85), with high levels of heterogeneity (I2 = 98.81%). Regarding affective empathy, the mean of Cronbach’s α was 0.81 (95% CI: 0.76–0.84), with high levels of heterogeneity. It was concluded that BES is appropriate to be used in general population groups, although not recommended for clinical diagnosis; and there is a moderate to high heterogeneity in the mean of Cronbach’s α. The practical implications of the results in mean estimation and heterogeneity are discussed.

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The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing

Cited by 26 publications

References 80 publications

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Effect of Anxiety on Empathy: An Observational Study Among Nurses

Basic Empathy Scale: A Systematic Review and Reliability Generalization Meta-Analysis

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