The Mediating Effects of Organizational Learning on the Relationship between Knowledge Management and Organizational Performance: An Applied Study on the Egyptian Commercial Banks

Abstract

This study investigates the mediating significant role of OL in the relationship between Knowledge Management (KM) and Organizational Performance (OP). It intends to explore the significant role of KM in achieving superior OP. It analyzes how KM creates OL and how OL contributes to OP.KM and OL should join forces and develop a unified discipline. KM needs OL and its expanding body of good research. OL needs base of practitioners of KM and its abiding interest in problems and practice.KM and OP are believed to be essential for the success in business. Organizations and researchers have turned their attention to KM recently. Despite the growing interest and investment of resources in KM, there are few empirical studies to demonstrate the relationship between KM and OP. Understanding these relationships is essential for managers if they hope to improve OP through KM. The purpose of this research is to fill the abovementioned gap by testing the relationships between KM and their impact on OP.This study was conducted on the Egyptian commercial banks. Of the 382 questionnaires that were distributed, 310 usable questionnaires were returned, a response rate of 81%. This survey-type research is descriptive in terms of the data collection.The finding reveals that KM affects OP through OL. Accordingly, the study provided a set of recommendations including the necessity to pay more attention to KM as a key source for organizations to enhance the competitive advantage which is of prime significance for OP through OL.

Linking Knowledge Management with Organizational Performance through Organizational Learning: Evidence from Higher Education Institutions in Pakistan

“…It is based on the concept that a successful organizational performance can be obtained over effective creation, management and application of knowledge. The outcomes confirmed the results of previous research studies that show knowledge management as the key forecaster of producing performance of the organization (Liao & Wu, 2009, Nafei, 2014, Rehman et al, 2015, Cohen & Olsen, 2015, Ahmed et al, 2015, Ngah et al, 2016, Imran et al, 2017. The knowledge management helps critically in creating, sharing, storage and use of services for organizational performance in the universities (public sector).…”

Firm Sustainability Performance Index Modeling

“…Some researchers confirm that knowledge management and its output, organizational knowledge, are antecedents of organizational learning [9,10] and company business strategy [11,12]. Reviewing the previous studies, many scholars conducted research to recognize the linkage among knowledge management, organizational learning, and firm sustainability performance [13][14][15][16]. However, research that studies the interconnection among those three concepts with business strategy, simultaneously, is still rare.…”

IT and Knowledge Management Influence on Organizational Learning Capability—The Mediating Role of Organic Structures

“…Nowadays, the researchers provide evidence to support the statement that these concepts are interrelated and interdependent, but distinct (Karkoulian et al, 2013). What is more, according to empirical research, KM significantly affects organizational learning (Nafei, 2014) and, although KM with OLC is a mutually self-supporting phenomenon, KM enhances learning organization more than that learning organization enhances KM (Karkoulian et al, 2013). The relationship between KM and OLC has not been verified yet, but it can be assumed that there is a significant relationship among these concepts and that KM has important impact on OLC.…”