The Measurement of Physical Workload and Mental Workload Level of Medical Personnel

Abstract

As the primary health reference center, a hospital is required to provide excellent quality services to each patient. The impact of the extreme physical and mental workload cause negligence in activities. It affects the quality of services provided by medical personnel. This study investigated the level of mental workload and physical workload in medical staff in a hospital. This study was conducted at 15 units in the hospital. The mental workload was assessed using the NASA-TLX Questionnaire. The physical workload analysis was carried out with the Heart Rate reserve percentage of medical personnel. The results of this study show that the mental workload on nurses in the ICU is higher than the other units. Whereas the calculation of physical load using% HR reserve turns out the head of the nurse in-unit class 1 has the highest value compared to the others unit. The statistical analysis showed there was a difference in the general practitioner workload toward the Head of the NursingAs the primary health reference center, a hospital is required to provide excellent quality services to each patient. The impact of the extreme physical and mental workload cause negligence in activities. It affects the quality of services provided by medical personnel. This study investigated the level of mental workload and physical workload in medical staff in a hospital. This study was conducted at 15 units in the hospital. The mental workload was assessed using the NASA-TLX Questionnaire. The physical workload analysis was carried out with the Heart Rate reserve percentage of medical personnel. The results of this study show that the mental workload on nurses in the ICU is higher than the other units. Whereas the calculation of physical load using% HR reserve turns out the head of the nurse in-unit class 1 has the highest value compared to the others unit. The statistical analysis showed there was a difference in the general practitioner workload toward the Head of the Nursing.

Nursing physical workload and mental workload in intensive care units: Are they related?

“…In another study, the mean mental workload of 480 nurses working in ICUs using the NASA-TLX was reported as 69.54, with the effort score being the highest and the frustration score the lowest (Sarsangi et al, 2015). In addition, the results of a recent study using the NASA-TLX with 94 nurse participants by Restuputri et al, (2019) in 15 hospital wards showed that the mental workload score of nurses working in the ICU was higher in comparison with all other wards. One of the reasons for the higher mental nursing workload in ICUs may be due to the sensitivity of nurse duties in these units so that any error may cause significant and potentially serious life-threatening events for the patients under nurse care (Safari et al, 2013).…”

“…Nurses working in the ICU spend more time directly caring for patients and have many responsibilities such as constantly paying attention to patients' needs, interacting with their families and making decisions in critical situations. Therefore, they tolerate a higher workload than nurses on other wards (Chang & Hsiu‐Hui, 2019; Mohammadi et al., 2015; Restuputri et al., 2019).…”

“…Workload includes both physical and mental elements which combine and contribute to an individual's level of performance in the work environment (Restuputri et al., 2019). The physical workload is determined by physical skills such as moving and handling patients and drug administration (Amin et al., 2014).…”

“…In the literature, features of physical and mental workload can impact on and influence each other. Mental workload involves subjective processes and can affect physical skills causing fatigue and functional errors (Mehta & Agnew, 2012; Restuputri et al., 2019). Additionally, increasing physical effort requires mental demands that can reduce concentration and accuracy, thereby reducing a nurse's efficiency over time (Mehta & Agnew, 2012).…”

Ergonomic Evaluation on Chicken Feeder Tool at Egg-Laying Chicken Farm SME

“…If LI> 1, the weight lifted exceeds the recommended lifting limit, then the activity has a risk of spinal injury. If LI <1, the weight lifted does not exceed the recommended lifting limit, then the activity does not have a risk of spinal injury [27]. Table 1 shows workload category based on oxygen consumption, body temperature and heart rate [13].…”