2006
DOI: 10.1177/1096348006286798
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The Measurement of Efficiency in Portuguese Hotels Using Data Envelopment Analysis

Abstract: In this study, the economic efficiency of a sample of Portuguese hotels for the period 1998-2002 is analyzed with data envelopment analysis. The efficiency scores of the hotels analyzed are decomposed into technical and allocative efficiency by using outputs, inputs, and input prices. A range of managerial and economic implications arising from the study is proposed.

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Cited by 99 publications
(66 citation statements)
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“…Hotel companies that concentrate on their core business and have a focused strategy perform better than companies that concentrate on diversified activities (Neves & Lourenco, 2009). Barros and Santos (2006) propose that for improving efficiency an enhanced-incentive policy should be implemented, as well as to upgrade the quality of hotel management practices, adjust prices according to market demands, ensure better labour controls and adopt procedures for benchmarking. Ashrafi, Seowb, Lee, and Lee (2013) tried a different approach.…”
Section: Data Envelopment Approach In the Hospitality Industrymentioning
confidence: 99%
See 1 more Smart Citation
“…Hotel companies that concentrate on their core business and have a focused strategy perform better than companies that concentrate on diversified activities (Neves & Lourenco, 2009). Barros and Santos (2006) propose that for improving efficiency an enhanced-incentive policy should be implemented, as well as to upgrade the quality of hotel management practices, adjust prices according to market demands, ensure better labour controls and adopt procedures for benchmarking. Ashrafi, Seowb, Lee, and Lee (2013) tried a different approach.…”
Section: Data Envelopment Approach In the Hospitality Industrymentioning
confidence: 99%
“…Based on the research of Barros and Santos (2006), Chen (2007), Min, Min, and Joo (2008), Hsieh, Wang, Huang, and Chen (2010) and Assaf and Magnini (2011), the new hotel efficiency model is proposed ( Table 2).…”
Section: Research Question 3: Is There Any Difference In Efficiency Bmentioning
confidence: 99%
“…Previous studies have suggested that the consumption of fixed capital (x 1 ) (e.g., [58][59][60][61]) can be considered as the input of economic resources because it represents the investment in the value of the fixed capital used in the process of economic output. In addition, employees are the main input in economic activity [62][63][64]. The data that concern employees include the employee turnover rate (x 2 ) and their working time.…”
Section: Data Sources and Variablesmentioning
confidence: 99%
“…Morey and Dittman (1995) evaluated the performance of 54 hotels of a national chain in the U.S, and found these hotels were quite efficient, with an efficient score of 0.89. More recent applications include Anderson, Fok and Scott (2000), Hwang and Chang (2003), Barros and Alves (2004), Daniels (2004), Chiang, Tsai andWang (2004), Barros (2005), Barros and Santos (2006), Köksal and Aksu (2007), Botti et al (2009), Perrigot et al (2009), Assaf (2012 and many others. However, there are only very few works which have studied the tourism sector at a territory level: Bosetti et al (2006, Barros et al (2011) and these papers have used basic DEA model (CCR for Charnes et al (1978) model and/or BCC for Banker et al (1984) model) as theoretical framework.…”
Section: Efficiency Measurement In Tourismmentioning
confidence: 99%