2005
DOI: 10.1016/j.intcom.2005.01.006
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The long-term effects of integral versus composite metaphors on experts' and novices' search behaviors

Abstract: For years, metaphors have been used extensively to facilitate multiple user tasks on Web sites. Nonetheless, research examining metaphor's effects in facilitating user tasks, not to mention the proposal of the design methodology, is limited. There is disagreement about using single or multiple metaphors in designing computer systems. Regarding metaphor's long-term effects, Carroll and Thomas [Carroll, J.M., Thomas, C.J., 1982. Metaphor and the cognitive representation of computing systems. IEEE Transactions on… Show more

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Cited by 14 publications
(19 citation statements)
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“…Since, the possibility of inappropriate metaphor selection was ruled out by testing these metaphors with novices in the design process and the pilot test, it is likely that metaphors do not assist novices in learning simple concepts (declarative knowledge). The finding is consistent with that of a previous study (Hsu, 2005) in which novices had less complete mental models of the systems and were unable to use metaphorical aids. In addition, it is likely that novices failed to integrate new knowledge with prior knowledge when they were asked to process too much new information in a limited time.…”
Section: Discussionsupporting
confidence: 92%
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“…Since, the possibility of inappropriate metaphor selection was ruled out by testing these metaphors with novices in the design process and the pilot test, it is likely that metaphors do not assist novices in learning simple concepts (declarative knowledge). The finding is consistent with that of a previous study (Hsu, 2005) in which novices had less complete mental models of the systems and were unable to use metaphorical aids. In addition, it is likely that novices failed to integrate new knowledge with prior knowledge when they were asked to process too much new information in a limited time.…”
Section: Discussionsupporting
confidence: 92%
“…The results in an earlier study (Hsu, 2005) also indicate that metaphors did not work in the beginning stage of information searching. Their beneficial effects started to show with practice.…”
Section: Metaphors' Effects On Performance On the Take-home Testmentioning
confidence: 85%
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“…Such features may not benefit from familiarity-oriented design. It has been shown in multimedia learning and HCI that design enhancements such as metaphors, explanations, or consistency barely improve the realization of familiar and simple tasks (Borgman, 1999;Hsu, 2005Hsu, , 2006Mayer, 1999Mayer, , 2001Ozgungor and Guthrie, 2004;Pollock et al, 2002; see also Mugge and Schoorman, 2012). Such findings may explain why Hurtienne et al (2013) did not obtain any benefit from redesigning a ticket-vending machine with meaningful labels, familiar tabs, and visual metaphors.…”
Section: Redesignmentioning
confidence: 99%
“…67 Hsu, investigating composite metaphors, confirmed Neale and Carroll's assertions and found that the "closer the mapping between designers' conceptual models and users' mental models, the greater the effect of interface metaphors." 68 As an alternative to composite metaphors, Khoury and Simoff propose a new class of metaphors that they call "elastic." They explain that metaphors in language are unavoidable, and we must deal with them in information technology.…”
mentioning
confidence: 99%