The inhospitable vulnerability

Abstract

Purpose The purpose of this conceptual paper is to underline several issues related to cybersecurity in the hospitality industry; address the importance of evaluating cyber risks, vulnerabilities and capabilities; and provide suggestions for hospitality operators to minimize the damage that cyberattacks could cause. Future research addressing cyber threats is a call to action. Design/methodology/approach To understand the occurrence and the impact of information security, the researchers reviewed the previous research regarding information security and used the database from Privacy Rights Clearinghouse and collected 76 information security incidents in the US hospitality industry since 2006. Finding The increasing frequency of data breach incidents from 2006 to 2017 indicates that the issue of cybercrimes has become more critical in the hospitality industry. Originality/value This conceptual paper sheds light on the issues of cybersecurity in risk assessment and heightens the necessity of discussing data breach issues in future hospitality research.

Data breaches in hospitality: is the industry different?

“…VCDB database for its sample and confirms some of the results found by Chen and Fiscus (2018), who used the PORC database. Specifically, it finds that external actors are a source of security threats for organizations in the hospitality industry.…”

“…Although it has been reported that the hospitality industry has the second largest number of data incidents (Almosny et al, 2018), very little has been written about data security in the industry (Chen and Fiscus, 2018). The authors identified a few articles which focus on different aspects of data protection ranging from preventive measures that hotels take to why the hospitality industry may be at increased risk of exposure.…”

“…They summarize their findings by stating that not enough attention is being paid to IT security issues and protocols or PCI compliance. Finally, Chen and Fiscus (2018), in a comprehensive overview of cybersecurity in the hospitality industry, present a strong argument as to why the industry may be at a particular risk when it comes to protecting consumer data. The authors make several observations about the inherent risk in the industry in recommending ways for operators to reduce it.…”

“…Prior literature (Chen and Fiscus, 2018) has suggested that organizations in the hospitality industry are particularly prone to POS breach incidents compared to others. To empirically Data breaches in hospitality assess this presumption, the breach incident patterns from the VCDB are examined using proportions tests.…”

Applications and Evaluations ofBio-InspiredApproaches in Cloud Security: A Review

“…According to the Synopsis Cloud Security threat report (2018), 53% of organizations survey confirmed they have insider threats in their cloud system [6]. The culprit for the Marriott chain hotel data breach incident was an insider threat [7]. In addition, Application Programming Interface (API) in security is becoming more critical as it is the universal gateway for users to interact with cloud services.…”