The Influence of Tourist Attractions Towards the Tourists’ Satisfaction

PurposeThe study aims to examine the relationship between destination attributes and tourist satisfaction as well as the extent to which emotional involvement mediates between destination attributes and tourist satisfaction.Design/methodology/approachData were collected from a sample of 600 domestic tourists by using a purposive sampling technique where 382 samples were useable, and the response rate was 63.67%. The structural equation modeling (SmartPLS 3.0.) was used to test the hypothesized relationship among variables.FindingsAmong the 16 hypothesized paths, 13 were supported. Destination attributes (accommodation, attraction, food and beverages and transportation) except safety significantly influence tourist satisfaction; herein accommodation has the greatest effect on tourist satisfaction. Similarly, destination attributes except safety significantly influence tourists’ emotional involvement. This study also reveals that tourists’ emotional involvement partially mediates in the link between destination attributes except for safety and customer satisfaction.Research limitations/implicationsThe results of the study will assist the hospitality researchers and managers to understand the roles of destination attributes and emotional involvement on tourist satisfaction in the tourism industry.Originality/valueThe study is the first to explore the mediating relationship in the link between destination attributes and tourist satisfaction in the tourism industry.

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Section: Methodsmentioning

confidence: 96%

“…Domestic tourists who visited earlier some tourist spots in Bangladesh and stayed hotels and motels at least one night were included as samples. Therefore, Kirom and Putra (2018) and Bhat and Darzi (2018) collected data adopting the purposive sampling method for measuring tourist satisfaction.…”

Section: Methodsmentioning

confidence: 99%

Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Biswas

Deb

Hasan

et al. 2020

JHTI

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“…Past studies (e.g., Boit & Doh, 2014;Kirom et al, 2018) revealed that culture has positive and significant impact towards tourists' satisfaction. Subsequently, the attribute regarding a cultural destination demonstrated positive impression on the satisfaction of tourists visiting that specific destination (Putri, 2017).…”

Section: Hypotheses Developmentmentioning

confidence: 99%

“…Over the past decades, tourism carries its role which the local economy is beneficiary of its positive impression (Carmignani & Moyle, 2019). Generally, attractions related to tourism are regarded as the pull factor that attract tourists to go to a certain place or area where the attractions must be well-developed (Kirom et al, 2018). Thus, a destination can hardly be called as an object of tourism if there is an absence of attractions.…”

Section: Introductionmentioning

confidence: 99%

“…At SCV, it demonstrates unique houses design of Sarawak ethnic groups, providing ethnic and cultured experiences and performances for both local and foreign visitors. Past studies have indicated that culture is an essential element in attracting tourists to a destination (Kirom et al, 2018), emphasising the importance of cultural element that attracts visitors to SCV.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Culture, Carrying Capacity And Perceived Value On Tourists’ Satisfaction And Revisit Intention

Thong¹,

Lo²,

Mohamad³

et al. 2020

European Proceedings of Social and Behavioural Sciences

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International tourists' perceptions of Myanmar as a tourist destination in the crisis: A comparative study among three continents

Kang,

Lee,

Huh

et al. 2024

Journal of Tourism Research

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Myanmar has emerged as a popular tourist destination following its recent political transformation, with the Travel and Tourism sector contributing significantly to the country's GDP. However, the outbreak of the COVID‐19 pandemic posed numerous challenges for the global tourism industry and Myanmar, including travel restrictions, border closures, and health concerns. This study examines the levels of satisfaction and inconvenience experienced by tourists from Asia, Europe, and America who visited Myanmar during the early stages of the pandemic. A sample of 202 tourists was collected from Yangon and Myeik, two prominent tourist destinations in Myanmar. Various statistical tests were employed to analyze international tourists' perceptions of Myanmar tourism. The findings revealed that tourists from all three regions expressed satisfaction with the natural scenery, historical sites and architectural design, and traditional costumes offered by Myanmar. The implications of the study are discussed.

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The Influence of Tourist Attractions Towards the Tourists’ Satisfaction

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Cited by 12 publications

References 0 publications

Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Mediating effect of tourists’ emotional involvement on the relationship between destination attributes and tourist satisfaction

Culture, Carrying Capacity And Perceived Value On Tourists’ Satisfaction And Revisit Intention

International tourists' perceptions of Myanmar as a tourist destination in the crisis: A comparative study among three continents

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