The Influence of Organizational Support, Leader Member Exchange, And Work Stress on Employee Performance With Employee Engagement as Intervening Variables

Kurniawan, Rudy; Abadiyah, Rifdah

doi:10.21070/acopen.3.2020.1322

Cited by 2 publications

(2 citation statements)

References 5 publications

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“…The research problem raised is the implications generated by these three variables on employee satisfaction in ecommerce companies. Employee engagement is still rarely used as an mediating variable on employee satisfaction, or for most of the implications of employee performance (Diwanti et al, 2021;Kurniawan & Abadiyah, 2021). The novelty of this research lies in spiritual leadership, organizational commitment, and technological progress as differentiating variables from those used in previous studies, which have positive or negative implications for employee satisfaction.…”

Section: Introductionmentioning

confidence: 92%

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Azmy

2024

J. Indones. econ. bus. (Online)

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Introduction/Main Objectives: This study discusses the factors that have implications for job satisfaction in e-commerce companies. The focus of the study is to analyze the organizational commitment, spiritual leadership, and technological advancement, which are mediated by employee engagement. Background Problems: Some e-commerce companies have problems with their employees’ level of satisfaction. This study provides recommendations for dealing with the satisfaction factors of employees working in e-commerce. Novelty: The novelty of this study is that it offers a different model for measuring job satisfaction. Employee engagement is used as a mediating variable to measure the implications for employee satisfaction in e-commerce companies. One of the variables used is technological advancement. Research Methods: This study uses the PLS-SEM method. The total respondents is 250 employees who work in e-commerce companies. Purposive sampling is used, according to the research needs, with a total of 207 respondents. The object of this study is a business organization that is engaged in e-commerce. Finding/Results: The direct and indirect effects of employee satisfaction are implied by spiritual leadership and organizational commitment. Technological advancement has no direct or indirect effect on employee satisfaction. Employee engagement has a mediating role in both the direct and indirect effects on employee satisfaction. Conclusion: E-commerce organizations should pay more attention to their employees’ development through building their technological capabilities. This research can explain the improvement in a business’s quality through its employees’ satisfaction. This adds value to human resources management.

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Section: Introductionmentioning

confidence: 92%

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Azmy

2024

J. Indones. econ. bus. (Online)

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“…Sumber daya manusia memegang peranan penting bagi perusahaan, karena kemampuannya dalam melaksanakan tugas yang diberikan dapat mempengaruhi keberhasilan suatu organisasi [1]. Perusahaan membutuhkan karyawan yang terikat dengan pekerjaannya, karena karyawan yang memiliki keterikatan kerja yang tinggi akan menunjukkan performa terbaik dalam bekerja [2].…”

Section: Pendahuluanunclassified

Analisis Faktor yang Mempengaruhi Keterikatan Kerja Karyawan di Provinsi Bangka Belitung

et al. 2022

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Tujuan penelitian dilakukan untuk menganalisis dan menguji faktor-faktor yang mempengaruhi keterikatan kerja karyawan dengan menggunakan kualitas kehidupan kerja sebagai variabel eksogen dan dukungan organisasi serbagai variabel mediating di PT. Sawindo Kencana Bangka Belitung. Sampel yang digunakan 60 responden. Teknik pengambilan sampel adalah total sampling. Pengumpulan data berupa data sekunder dan data primer. Penelitian ini menggunakan metode analisis Structural Equation Modeling (SEM) kemudian analisis Deskriptif. Pengolahan data menggunakan Smart PLS-3. Hasil penelitian ini menunjukkan bahwa Dukungan Organisasi, Kualitas Kehidupan Kerja dapat mempengaruhi Keterikatan Kerja Karyawan sedangkan Variabel Dukungan Organisasi dapat memediasi secara parsial terhadap Keterikatan Kerja Karyawan. Ini berarti semakin tinggi tingkat kualitas kehidupan kerja, maka semakin tinggi pula keterikatan kerja karyawan begitu pula sebaliknya. Hasila analisis deskriptif menjelaskan, apabila pada masa yang akan datang, PT. sawindo Kencana Bangka Belitung dapat lebih meningkatkan kualitas kehidupan kerja dari keadaan cukup baik menjadi baik atau bahkan sangat baik, begitu pula sebaliknya apabila PT. Sawindo Kencana Bangka Belitung mengalami penurunan dari keadaan cukup baik menjadi tidak baik bahkan sangat tidak baik, hal tersebut menyebabkan rendahnya keterikatan kerja karyawan di PT. Sawindo Kencana Bangka Belitung. Begitu pula semakin baik tingkat dukungan organisasional maka semakin baik pula keterikatan karyawan di PT. Sawindo Kencana Bangka Belitung begitu pula sebaliknya. Hasil analisis deskriptif menjelaskan, apabila pada masa yang akan datang, PT. Sawindo Kencana Bangka Belitung dapat lebih meningkatkan dukungan organisasional dari kondisi cukup baik menjadi baik bahkan sangat baik, dengan demikian hal ini dapat meningkatkan keterikatan karyawan dari kondisi baik menjadi sangat baik, begitu pula sebaliknya.

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The Influence of Organizational Support, Leader Member Exchange, And Work Stress on Employee Performance With Employee Engagement as Intervening Variables

Cited by 2 publications

References 5 publications

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Employee Satisfaction Factors in the E-Commerce Company: The Mediating Role of Employee Engagement

Analisis Faktor yang Mempengaruhi Keterikatan Kerja Karyawan di Provinsi Bangka Belitung

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