The influence of organizational factors on successful ERP implementation

Dezdar, Shahin; Sulaiman, Ainin

doi:10.1108/00251741111143603

Cited by 161 publications

(157 citation statements)

References 45 publications

Supporting

Mentioning

102

Contrasting

Unclassified

Order By: Relevance

“…Implementing organizations need to take under serious consideration the involvement of end-user in the whole implementation process, provide training and education, while focusing on increasing their overall IT skills. Bradford and Florin [45], Dezdar and Ainin [22] found similar results.  Moreover, according to the empirical results, the antecedents of ERP implementation success should be considered as a coherent bundle of activities.…”

Section: Resultsmentioning

confidence: 55%

“…Among all the antecedents of ERP implementation success, the dimension capturing the contribution of "end-users" on the whole process has the most significant effect. Previous studies [22] [41] have provided similar results, but very few have adopted such a methodological approach, using multiple factors for the measurement of each antecedent of ERP implementation success. For example, Zhang, Lee, Huang, Zhang and Huang [41] have, also, developed an ERP implementation success framework, but their empirical analysis was qualitative (case study research).…”

Section: Discussionmentioning

confidence: 99%

“…More specifically, it can predict 51% of the variance in business competitiveness, underlining the effect of ERP implementation on measures that previous studies have neglected [22] [43]. The enhanced power of the model lies in its three-dimensional approach, investigating both direct and indirect effects.…”

Section: Discussionmentioning

confidence: 99%

See 2 more Smart Citations

Antecedents and outcomes of ERP implementation success

Chatzoglou¹,

Chatzoudes²,

Apostolopoulou³

2016

Annals of Computer Science and Information Systems

View full text Add to dashboard Cite

Abstract-Enterprise Resource Planning (ERP) systems have established a reputation in the world of business as indispensables tools that integrate all departments and functions across a company into a single computer system. However, implementing an ERP system does not always result in enhanced organizational performance. In order to ensure successful implementation, companies should study the critical factors having an impact on the whole procedure. In this context, the present study proceeds in developing and testing an original conceptual framework (research model), which explores the factors having an impact on ERP implementation success (internal environment, technology-related issues, implementation team, end-users), as well as the impact of the implementation itself on organisational performance. The proposed conceptual framework was tested, using a newlydeveloped structured questionnaire, in a sample of 204 Greek companies that have already implemented an ERP system. Enterprise Resource Planning (ERP) systems are software systems which can be customized to integrate the business processes of a company, in such a way, that they are visible and accessible by the management in real-time [4]. An ERP system, designed to serve the modern sophisticated management, enables its users to coordinate key business practices across functions more efficiently, collect corporate data more holistically and offer optimal control over the operations of the organisation [5].When an ERP system is successfully implemented, it promises to manage and integrate all business processes and functions within an organization [6] [7]. The integration, brought by ERP implementation, helps organizations to increase This work was not supported by any organization. and improve their overall market position, in order to gain competitiveness in a rapidly changing business environment [ 8 ] . I t a l s o h e l p s d i f f e r e n t d i v i s i o n s s h a r e d a t a a n d knowledge, reduce costs and improve management of business processes [9] [10].Due to the potential benefits of ERP systems, most of the organizations invested both time and money in their implementation [11]. However, ERPs have a reputation of costing a lot of money and providing limited results [10]. Some of the causes, cited in the relevant literature, for failed ERP projects include: poor project management planning, lack of business management support, unexpected return on investments, insufficient education and training, and, finally, weakness to redesign business processes [12] [23]. Despite that, the literature review analysis that has been conducted, failed to identify any empirical studies adopting a multidimensional approach, incorporating both antecedents and outcomes.The present study aspires to bridge that gap in the relevant literature, developing and testing a threedimensional conceptual framework (research model). More specifically, the first dimension includes the antecedents of ERP successful implementation (internal environment, technology-related issues,...

show abstract

Section: Resultsmentioning

confidence: 55%

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Antecedents and outcomes of ERP implementation success

Chatzoglou¹,

Chatzoudes²,

Apostolopoulou³

2016

Annals of Computer Science and Information Systems

View full text Add to dashboard Cite

show abstract

“…It is also important in the organization's effectiveness in converting IT investments into useful outputs [Dezdar and Ainin 2011].Inversely, lack of commitment of the top managers could lead to indifference or deliberate resistance and may even cause the project to be abandoned [Sabherwal et al 2003]. …”

Section: Top Management Commitmentmentioning

confidence: 99%

How Top-management Commitment in Information System Implementation influence IS usage and benefits achievement?

Cardoso

2014

Atas Da 14ª Conferência Da Associação Portuguesa De Sistemas De Informação

View full text Add to dashboard Cite

Ever more researchers have been concerned with the role that Information Technology (IT) plays in the healthcare organizations either reducing medical errors, improving organizational performance or, allowing better healthcare delivery and patient safety. Though the value attributed to IT in healthcare, many attempts at Healthcare Information Systems (HIS) implementation have failed. Case studies, relating to an organization-wide information system (IS) project were conducted in two Portuguese hospitals. The purpose of the research was to understand the role of top-management commitment in HIS implementation and its effect on users' commitment, as well as on the way they use that technology. A qualitative, interpretative and case-based research strategy was carried out employing semi-structured interviews and document analysis. Findings revealed that top-management commitment is important in influencing users' commitment towards a project of HIS implementation, as well as in the way they use the IS contributing to the achievement of the expected benefits.

show abstract

“…O ideal seria um banco de dados comum para atender todas as funções das organizações de saúde, incluindo a gestão das operações técnicas e de suporte administrativo e logístico e informações sobre os clientes. Custos de projetos de integração são altos e sujeitos a falhas, pois envolvem muitos processos e necessitam de vários testes 6,7,8 .…”

Section: Introductionunclassified

Sistemas de informação em saúde e sua complexidade

Bittar

Biczyk

Serinolli³

et al. 2018

Rev. Adm. Saúde

View full text Add to dashboard Cite

A saúde da população e a prestação de serviços de saúde estão expostos a influências externas e internas que podem comprometer tanto as condições de saúde da população como facilitar ou dificultar a obtenção da qualidade, produtividade ou custos de prover serviços. Especificamente, no que diz respeito a programas e serviços de saúde, as variáveis externas são epidemiológicas, geográficas, demográficas, socioeconômicas, culturais e de mercado, devendo ser conhecidas e trabalhadas, visando efetividade e eficiência. Quanto às internas, se devem a milhares de fatores, como organizacionais, de recursos pessoal e material, financeiros, informacionais, fluxos operacionais internos, necessitando de tecnologia da informação para possibilitar agregação e tomada de decisão. Objetivou-se neste estudo, levantar os sistemas de informação do Sistema Único de Saúde, conhecer internamente as unidades de saúde, para possibilitar o desenho de novos sistemas e facilitar a interoperabilidade dos existentes, que são muitos, permitindo a integração dos mesmos e a obtenção de dados, informação e conhecimento para tomada de decisões.

show abstract

The influence of organizational factors on successful ERP implementation

Cited by 161 publications

References 45 publications

Antecedents and outcomes of ERP implementation success

Antecedents and outcomes of ERP implementation success

How Top-management Commitment in Information System Implementation influence IS usage and benefits achievement?

Sistemas de informação em saúde e sua complexidade

Contact Info

Product

Resources

About