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2021
DOI: 10.4081/jphr.2021.2228
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The Influence of Knowledge and Perceptions of Doctors on the Quality of Medical Records

Abstract: Background: Medical record reflects the quality of health services provided, which is influenced by existing resources, such as the doctors in charge. This study aims to determine whether doctors' knowledge and perceptions affect the quality of the medical record.Design and Methods: This is a quantitative and cross-sectional study carried out at Dr. Soetomo's general and academic hospital Surabaya, Indonesia, in September and October 2020. Data were purposively obtained from a total of 45 doctors working at th… Show more

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Cited by 6 publications
(7 citation statements)
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“…Then in CHAPTER III, in the second part, also contains things that are no less important, namely those relating to sanctions. Article 42, paragraph (1) to paragraph (3) states that "The Minister in carrying out guidance and supervision can impose administrative sanctions on Health Service Facilities that violate the provisions referred to in Article 3. (2) Imposition of administrative sanctions by the Minister as referred to in paragraph (1) implemented through the Director General.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Then in CHAPTER III, in the second part, also contains things that are no less important, namely those relating to sanctions. Article 42, paragraph (1) to paragraph (3) states that "The Minister in carrying out guidance and supervision can impose administrative sanctions on Health Service Facilities that violate the provisions referred to in Article 3. (2) Imposition of administrative sanctions by the Minister as referred to in paragraph (1) implemented through the Director General.…”
Section: Discussionmentioning
confidence: 99%
“…2 Medical records are a reflection of the quality of medical services provided. 3 Medical records have been widely used in developed and developing countries on a limited basis. 4 However, the traditional (paper-based) medical record system is a waste of time (inefficient) and hinders providing the best care to patients.…”
Section: Introductionmentioning
confidence: 99%
“…This suggests that while knowledge training is valuable, it might not be adequate on its own to drive consistent and accurate record-keeping behaviours. Organizational success often requires a work environment that empowers personnel to align with the organization’s goals 19 . This aligns with the broader literature, indicating that attitude is a crucial factor influencing medical record completeness, as observed in this study 20 , 21 .…”
Section: Discussionmentioning
confidence: 99%
“…This happens because doctors have a high workload, and lack of support from hospitals and lack of communication. (17) The existence of incomplete medical resumes at X Hospital requires supervision from the Head of Health Services Division and the medical committee.…”
Section: The Process Ofmentioning
confidence: 99%