The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China

Towers, Neil; Xu, Kiki

doi:10.1016/j.jretconser.2015.09.003

Cited by 35 publications

(25 citation statements)

References 44 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The interviews took place at the respondents' workplace and lasted from 40 to 50 minutes. For confidentiality purposes, we agreed with the respondents not to reveal the company's name, the respondents' identity nor the interview's context (Towers and Xu, 2016).…”

Section: Data Collectionmentioning

confidence: 99%

To what extent luxury retailing can be smart?

Pantano

Passavanti

Priporas

et al. 2018

Journal of Retailing and Consumer Services

View full text Add to dashboard Cite

Section: Data Collectionmentioning

confidence: 99%

To what extent luxury retailing can be smart?

Pantano

Passavanti

Priporas

et al. 2018

Journal of Retailing and Consumer Services

View full text Add to dashboard Cite

“…The analysis has been focused on a single case study (Gerring, ) settled in Italian prison context, which has been selected through a nonprobabilistic technique (Newman, ), because of its long‐standing approach to community well‐being and happiness—exploited in specific enhancing and learning projects designed for the inmates and the internal staff—and its participation to a process intended to enhance inmates mindfulness. For confidentiality purposes, we agreed with the prison direction not to reveal the prison name, the respondents' identity, nor the interview's context (Towers & Xu, ). The case study analysis kept on five different steps: (a) subject of study definition, (b) case study selection, (c) initial theory building from literature review, (d) data collection and coding, and (e) data analysis.…”

Section: Methodsmentioning

confidence: 99%

How to pursue a sustainable happiness in prison communities: An Italian case study

Cosimato

Faggini

Prete

2019

Sustainable Development

View full text Add to dashboard Cite

Happiness is common, but multifaceted concept, which attracted over the time the interest of many different scholars. In the last decades, happiness has been coupled with sustainability, boosting an interdisciplinary research and policy development, pointing to ascertain the drivers of individual, communities, and global well‐being or the so‐called sustainable happiness. This study aims at contributing to the debate on sustainable happiness, focusing on the importance that both individual and collective characteristics can have on the long‐lasting happiness of community. To this end, a qualitative analysis has been conducted; thus, an explorative case study has been presented and discussed. The achieved results offers some interesting theoretical and policy implications for the further improvement of individual and collective happiness in communities, such as prisons.

show abstract

“…Hence, the following two hypotheses are developed: Literature acknowledges the role of distribution in supporting other functions in the organization and achieving higher customer satisfaction (Jaca et al 2012;Rexhausen et al, 2012;Towers and Xu, 2016;Villarreal et al, 2009;Pires et al, 2017;Shah and Khanzode, 2017). A well-coordinated distribution channel enables firms to deliver goods and services to end customers in a timely, efficient and effective way (Jaca et al 2012;Towers and Xu, 2016;Appelqvist et al, 2016;Hübner et al, 2016;Satyam et al, 2017). This largely relates to the efficient and effective management of transport scheduling, deliveries, achieving a perfect order while maintaining an acceptable level of service (Rexhausen et al, 2012;Villarreal et al, 2009).…”

Section: The Role Of Distribution Functionmentioning

confidence: 99%

Improving distribution and business performance through lean warehousing

Abushaikha

Salhieh

Towers

2018

IJRDM

Self Cite

View full text Add to dashboard Cite

Purpose Recent literature recognizes the role of warehouses in enhancing the overall logistics performance. Thus, lean thinking has recently found its way in supporting warehouse and distribution centre operations. The purpose of this paper is to examine the relationships among warehouse waste reduction practices, warehouse operational performance, distribution performance and business performance. Design/methodology/approach A two-stage study was conducted. First, a Delphi technique was adopted to develop a relevant questionnaire. Second, this questionnaire was used to measure the degree of waste reduction in the different warehouse activities and to test the developed research hypotheses. The authors test the hypotheses with a sample of Middle Eastern warehouse operators. Findings There exists a positive relationship between warehouse waste reduction level and both warehouse operational performance and distribution performance. There was no direct relationship between warehouse waste reduction level and business performance. However, results revealed that the relationship between warehouse waste reduction level and business performance was mediated by warehouse operational performance and distribution performance. Practical implications The developed instrument provides a guide for logistics managers as to understand how to reduce waste in each warehousing activity. The results also inform logistics managers of how distribution performance can be improved through lean warehousing. The resulting performance improvements in the distribution operations will ultimately be reflected in the logistics performance of downstream retailers. Originality/value The study develops an original instrument for measuring waste reduction in warehouses, and provides insights into the evolving lean warehousing research area. This is the first scholarly work to uncover the relationships among warehouse waste reduction practices, warehouse operational performance, distribution performance and business performance.

show abstract

The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China

Cited by 35 publications

References 44 publications

To what extent luxury retailing can be smart?

To what extent luxury retailing can be smart?

How to pursue a sustainable happiness in prison communities: An Italian case study

Improving distribution and business performance through lean warehousing

Contact Info

Product

Resources

About