The influence of frontline manager job strain on burnout, commitment and turnover intention: A cross-sectional study

Wong, Carol; Laschinger, Heather K. Spence

doi:10.1016/j.ijnurstu.2015.09.006

Cited by 117 publications

(144 citation statements)

References 45 publications

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“…Internationally, role stress and challenges faced by NUMs are reported in the United States (Jones, McLaughlin, Gebbens, & Terhorst, ; Loveridge, ; McCright, Pabico, & Roux, ; Nelson, ; Shirey, McDaniel, Ebright, Fisher, & Doebbeling, ; Simpson et al, ; Steege, Pinekenstein, Arsenault Knudsen, & Rainbow, ) and Canada (Brown, Fraser, Wong, Muise, & Cummings, ; Udod et al, ; Wong & Laschinger, ). This is further supported by studies from New Zealand (McCallin & Frankson, ), the UK (Locke et al, ; Rankin et al, ; Timmons, ) and wider Europe (Adriaenssens, Hamelink, & Van Bogaert, ; Tewes & Fischer, ).…”

Section: Introductionmentioning

confidence: 99%

Perceptions of the impact of introducing administrative support for nurse unit managers: A qualitative evaluation

et al. 2019

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Aim To evaluate the impacts of introducing administrative support for nurse unit managers. Background Increased administrative load for nurse unit managers causes role stress and reduced opportunities for clinical leadership (state‐wide review, Queensland, Australia). In response, a health organisation implemented a clerical ‘Nurse Unit Manager Support Officer’ position. Methods Qualitative descriptive evaluation, convenience sample (37 nurse unit managers and NUM Support Officers) and focus groups (13) provided data that were thematically analysed. Results Six impacts were identified: (a) improved nurse unit manager well‐being; (b) more time to undertake clinical leadership; (c) greater efficiencies in finance, payroll and HR processes; (d) improved capacity for strategic leadership; (e) increased staff satisfaction and improved unit culture; and (f) improved succession planning. Conclusion Findings reveal significant gains and benefits from the introduction of administrative support for the nurse unit manager role for the nurse unit manager and the units they manage. Implications for Nursing Management Nurse unit manager role stress can negatively impact organisational climate, performance outcomes, staff satisfaction and retention. Health organisations need to implement strategies to reduce the administrative burden for nurse unit managers. The introduction of administrative support frees up time for nurse unit managers to engage in clinical leadership, positively impacting organisational climate, performance outcomes, and staff satisfaction and retention.

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Section: Introductionmentioning

confidence: 99%

Perceptions of the impact of introducing administrative support for nurse unit managers: A qualitative evaluation

et al. 2019

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“…Research has shown that occupational stress can have undesirable consequences for the health of these workers, for the organization and for the quality of the nursing care, such as psychosomatic illnesses, cardiovascular problems, depression, burnout syndrome, work accidents, absenteeism, presenteeism, high turnover and adverse events (9)(10)(11)(12)(13)(14)(15) . Therefore, it is imperative to develop primary, secondary and tertiary prevention actions to reduce occupational stress and, consequently, reduce the negative repercussions for the health problems of nursing workers.…”

Section: Introductionmentioning

confidence: 99%

“…Thus, occupational stress is understood as the conjunction of high demands (high psychological demands related to work rhythm and intensity), lack of control over the work process (insufficient skills and low autonomy) and low social support from managers and peers (low interpersonal interaction and uncooperative environment). This condition, also called "isostrain", may lead to distress and sickness in biopsychosocial functioning (7)(8) .Research has shown that occupational stress can have undesirable consequences for the health of these workers, for the organization and for the quality of the nursing care, such as psychosomatic illnesses, cardiovascular problems, depression, burnout syndrome, work accidents, absenteeism, presenteeism, high turnover and adverse events (9)(10)(11)(12)(13)(14)(15) . Therefore, it is imperative to develop primary, secondary and tertiary prevention actions to reduce occupational stress and, consequently, reduce the negative repercussions for the health problems of nursing workers.…”

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confidence: 99%

Wellness room as a strategy to reduce occupational stress: quasi-experimental study

et al. 2018

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Objective: To compare occupational stress levels of nurse staff working in the surgical unit before and after the intervention "wellness room". Method: Quasi-experimental study with a sample of 60 nurse staff working in a surgical unit of a teaching hospital in the Southern Region of Brazil. The intervention was conducted in a room in the workplace for six months and consisted of sections of aesthetic care, relaxation, lectures and workshops to reduce occupational stress. Data were collected through the Demand-ControlSupport Questionnaire before and after the intervention, and the comparative analysis was performed by the Wilcoxon test. Results: After the intervention, there was a decrease in demand and an increase in control and in the social support received at work in all professional categories, but the differences were not statistically signifi cant. Conclusion: The intervention "wellness room" reduced occupational stress levels in the sample studied; however, it was not a signifi cant decrease. Descriptors: Occupational Health; Nursing; Stress, Psychological; Working Environment; Clinical Trial. RESUMOObjetivo: Comparar os níveis de estresse ocupacional entre trabalhadores de enfermagem do bloco cirúrgico antes e após a intervenção "sala de bem-estar". Método: Estudo quase-experimental com amostra de 60 trabalhadores de enfermagem do bloco cirúrgico de um hospital escola da Região Sul do Brasil. A intervenção foi realizada por seis meses e consistiu em seções de cuidados estéticos, de relaxamento, palestras e ofi cinas para redução do estresse ocupacional em uma sala no local de trabalho. Os dados foram coletados pelo Demand-Control-Support Questionnaire antes e após a intervenção, sendo a análise comparativa realizada pelo teste de Wilcoxon. Resultados: Após a intervenção, houve diminuição da demanda, aumento do controle e do apoio social recebido no trabalho em todas as classes ocupacionais da enfermagem, mas as diferenças não apresentaram signifi cância estatística. Conclusão: A intervenção "sala de bem-estar" reduziu os níveis de estresse ocupacional na amostra pesquisada, apesar de não se tratar de diminuição signifi cativa. Descritores: Saúde do Trabalhador; Enfermagem; Estresse Psicológico; Ambiente de Trabalho; Ensaio Clínico. RESUMENObjetivo: Comparar los niveles de estrés ocupacional entre trabajadores de enfermería de la sección quirúrgica antes y después de la intervención "sala de bienestar". Método: Estudio cuasi-experimental con una muestra de 60 trabajadores de enfermería del bloque quirúrgico de un hospital escuela de la región sur del Brasil. La intervención se realizó durante seis meses y consistió en sesiones de cuidados estéticos, de relajación, con charlas y talleres para la reducción del estrés ocupacional en una sala del lugar de trabajo. Se recolectaron los datos con el Cuestionario Demanda-Control (Demand-Control-Support Questionnaire) antes y después de la intervención, y el análisis comparativo se realizó con la prueba de Wilcoxon. Resultados: Tras la intervención, dism...

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“…It is also a variable that determines intention to quit, professional performance and organizational success 6 , 13 .…”

Section: Introductionmentioning

confidence: 99%

“…Its revised version presents acceptable values of internal consistency ( Cronbach’s alpha (α) AOC =0.85; α COC =0.79; α NOC =0,73) 8 . This is one of the instruments most used internationally in scientific research to assess organizational commitment, namely in Portugal and among health professionals, especially nurses 4 , 13 , 20 - 22 .…”

Section: Introductionmentioning

confidence: 99%

Organizational commitment, psychometric qualities and invariance of the Meyer and Allen Questionnaire for Portuguese Nurses

Neves

Graveto

Rodrigues

et al. 2018

Rev. Latino-Am. Enfermagem

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Objective:to evaluate the psychometric qualities of the Portuguese version of the Organizational Commitment Questionnaire for the nursing context, through confirmatory analysis and invariance, aiming to evaluate the reliability, internal consistency, construct validity and external validity of the instrument. Method:confirmatory factor analysis of the Portuguese version of the questionnaire was carried out with a sample of 850 nurses, in hospital context. The analysis was complemented using specification search. Goodness of fit was evaluated through different indices. Reliability, internal consistency and construct validity were estimated. The invariance of the model was evaluated in two subsamples of the same sample, in order to confirm the external validity of the factorial solution. Results:the refined model demonstrated good overall fit (χ2/df=6.37; CFI=0.91; GFI=0.92; RMSEA=0.08; MECVI=0.62). The factorial structure was stable (λ:Δχ2(14)=18.31; p=0;193; Intercepts: Δχ2(14)=22.29; p=0.073; Covariance: Δχ2(3)=6.01; p=0.111; Residuals: Δχ2(15)=22.44; p=0.097). Conclusion:the simplified model of the questionnaire demonstrated adequate goodness of fit, representing a stable factorial solution. The instrument was fit to monitor and evaluate the organizational commitment of Portuguese nurses.

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The influence of frontline manager job strain on burnout, commitment and turnover intention: A cross-sectional study

Cited by 117 publications

References 45 publications

Perceptions of the impact of introducing administrative support for nurse unit managers: A qualitative evaluation

Perceptions of the impact of introducing administrative support for nurse unit managers: A qualitative evaluation

Wellness room as a strategy to reduce occupational stress: quasi-experimental study

Organizational commitment, psychometric qualities and invariance of the Meyer and Allen Questionnaire for Portuguese Nurses

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