2021
DOI: 10.32535/apjme.v4i2.1066
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The Influence of Consumer Behavior on Brand Success: A Case Study of Panasonic Corporation

Abstract: The objective of this study is to investigate the influence of consumer behavior on brand success. Consumer behavior is a study of consumers and their methods to choose, consume, and dispose of products and services, including their social, cognitive, and developmental progress. Panasonic Corporation may face the issues of consumer behavior which affects customer satisfaction and loyalty affecting the company’s development. This paper presents the factors of consumer behavior that may bring Panasonic to its su… Show more

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Cited by 6 publications
(8 citation statements)
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References 23 publications
(20 reference statements)
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“…Consumer behavior is a key aspect to be considered in building a strong brand. To increase customer satisfaction and customer loyalty, strong consideration of the changes in consumer behavior should be implemented (Singh et al, 2021).…”
Section: Discussionmentioning
confidence: 99%
“…Consumer behavior is a key aspect to be considered in building a strong brand. To increase customer satisfaction and customer loyalty, strong consideration of the changes in consumer behavior should be implemented (Singh et al, 2021).…”
Section: Discussionmentioning
confidence: 99%
“…Purchasing power and people's appetite for rice quality (original, medium, and premium) are highly dependent on the social class indicated by the level of income. As stated by Singh et al (2021), people of different social classes have different privileges when shopping, and this affects their shopping behavior.…”
Section: Grain/rice Marketing Patternmentioning
confidence: 99%
“…The purchasing habits of a reference group, consisting of friends, will affect one's purchasing habits. A friend who frequently shops at Uniqlo and wears their products may influence a potential customer (Singh et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The psychological factor reflects how consumers are advocated to shop for Uniqlo products which are tailored to their needs. Customers will use their experience and abilities to choose products that will provide them with happiness and resolution (Singh et al, 2021). Learning refers to changes in an individual's behavior brought about by information and experience.…”
Section: Figure 1 Maslow's Hierarchy Of Needsmentioning
confidence: 99%