The Impact of Work Demand Stressors on Employees' Work Engagement and Job Performance in Flexible Work Arrangements

Abstract

In these dynamic work environments, work demands stressors, namely job insecurity and conflict between work and family, can cause stress, which has become increasingly prevalent. The influence of the three chronic stressors on work outcomes documented by previous studies indicates a great challenge that is important to be analyzed further. To address the issue, this study integrates the role of a psychological factor in explaining the relationship by analyzing the perceptions of employees who are implementing flexible work arrangements. This study investigates the effect of job insecurity, work-family conflict, and family-work conflict on work engagement and job performance through the mediation role of psychological well-being. Data from 578 employees were analyzed using structural equation modeling (SEM). The results showed that increased perceptions of job insecurity, work-family conflict, and family-work conflict could harm psychological well-being, which, in turn, influence work engagement and job performance.