The Impact of User's Perceived Ability on Online Health Information Acceptance

Kim, Nameun; Han, Sang Sook; Yoo, Keun Hee; Yun, Eun Kyoung

doi:10.1089/tmj.2011.0277

Cited by 27 publications

(22 citation statements)

References 18 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“… 41 On the basis of our service-user consultation, 49 the questionnaire was kept short 50 51 and simple, 52 to allow it to be undertaken via telephone. 48 TAM has already been found to be useful in describing adoption of technology 42 53 54 and explaining users’ behaviour in information technology implementation. 55 …”

Section: Methodsmentioning

confidence: 99%

Feedback on SMS reminders to encourage adherence among patients taking antipsychotic medication: a cross-sectional survey nested within a randomised trial

et al. 2015

View full text Add to dashboard Cite

ObjectivesTo explore feedback on tailored SMS reminders to encourage medication adherence and outpatient treatment among patients taking antipsychotic medication, and associations related to the feedback.DesignA cross-sectional survey nested within a nationwide randomised clinical trial (“Mobile.Net” ISRCTN27704027).SettingPsychiatric outpatient care in Finland.ParticipantsBetween September 2012 and December 2013, 403 of 558 adults with antipsychotic medication responded after 12 months of SMS intervention.Main outcome measureFeedback was gathered with a structured questionnaire based on Technology Acceptance Model theory. Data were analysed by Pearson's χ2 test, binary logistic regression and stepwise multiple regression analyses.ResultsAlmost all participants (98%) found the SMS reminders easy to use and 87% felt that the SMS did not cause harm. About three-quarters (72%) were satisfied with the SMS received, and 61% found it useful. Divorced people were particularly prone to find SMS reminders useful (χ2=13.17, df=6, p=0.04), and people seeking employment were more often ‘fully satisfied’ with the SMS compared with other groups (χ2=10.82, df=4, p=0.029). People who were older at first contact with psychiatric services were more often ‘fully satisfied’ than younger groups (OR=1.02, 95% CI 1.01 to 1.04, p=0.007).ConclusionsThe feedback of patients taking antipsychotic medication on SMS services was generally positive. Overall, people were quite satisfied despite considerable variation in their sociodemographic background and illness history. Our results endorse that the use of simple easy-to-use existing technology, such as mobile phones and SMS, is acceptable in psychiatric outpatient services. Moreover, people using psychiatric outpatient services are able to use this technology. This acceptable and accessible technology can be easily tailored to each patient's needs and could be customised to the needs of the isolated or jobless. This is an area in which much careful evaluation is needed.

show abstract

Section: Methodsmentioning

confidence: 99%

Feedback on SMS reminders to encourage adherence among patients taking antipsychotic medication: a cross-sectional survey nested within a randomised trial

et al. 2015

View full text Add to dashboard Cite

show abstract

“…Heselmans A. et al (2012) [ 19 ] used the UTAUT to confirm the factors that influenced the usage of EMRs among family physicians and reported that while PU, FC, and general satisfaction were correlated with the intention to use, PEOU and SI exhibited weak correlations with the intention to use. Other previous studies have analyzed users’ intentions to use new technologies, such as HIS [ 20 ], Picture Archiving and Communication System (PACS) [ 21 ], online information systems [ 22 ], remote medical programs [ 23 ], remote rehabilitation services [ 24 ], robotic operations by surgeons [ 25 ], and online health information [ 26 ].…”

Section: Introductionmentioning

confidence: 99%

Analysis of the factors influencing healthcare professionals’ adoption of mobile electronic medical record (EMR) using the unified theory of acceptance and use of technology (UTAUT) in a tertiary hospital

Kim

Lee

Hwang

et al. 2015

BMC Med Inform Decis Mak

205

191

View full text Add to dashboard Cite

BackgroundAlthough the factors that affect the end-user’s intention to use a new system and technology have been researched, the previous studies have been theoretical and do not verify the factors that affected the adoption of a new system. Thus, this study aimed to confirm the factors that influence users’ intentions to utilize a mobile electronic health records (EMR) system using both a questionnaire survey and a log file analysis that represented the real use of the system.MethodsAfter observing the operation of a mobile EMR system in a tertiary university hospital for seven months, we performed an offline survey regarding the user acceptance of the system based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Acceptance Model (TAM). We surveyed 942 healthcare professionals over two weeks and performed a structural equation modeling (SEM) analysis to identify the intention to use the system among the participants. Next, we compared the results of the SEM analysis with the results of the analyses of the actual log files for two years to identify further insights into the factors that affected the intention of use. For these analyses, we used SAS 9.0 and AMOS 21.ResultsOf the 942 surveyed end-users, 48.3 % (23.2 % doctors and 68.3 % nurses) responded. After eliminating six subjects who completed the survey insincerely, we conducted the SEM analyses on the data from 449 subjects (65 doctors and 385 nurses). The newly suggested model satisfied the standards of model fitness, and the intention to use it was especially high due to the influences of Performance Expectancy on Attitude and Attitude. Based on the actual usage log analyses, both the doctors and nurses used the menus to view the inpatient lists, alerts, and patients’ clinical data with high frequency. Specifically, the doctors frequently retrieved laboratory results, and the nurses frequently retrieved nursing notes and used the menu to assume the responsibilities of nursing work.ConclusionIn this study, the end-users’ intentions to use the mobile EMR system were particularly influenced by Performance Expectancy and Attitude. In reality, the usage log revealed high-frequency use of the functions to improve the continuity of care and work efficiency. These results indicate the influence of the factor of performance expectancy on the intention to use the mobile EMR system. Consequently, we suggest that when determining the implementation of mobile EMR systems, the functions that are related to workflow with ability to increase performance should be considered first.

show abstract

“…This model has been used to explain technology acceptance in diverse contexts, [7][8][9] and in health care, it has been applied to examine the adoption and acceptance of HIT, including patient portals. [10][11][12][13][14] Notably, this model has not yet been used to study inpatient portals, but considering inpatient portal adoption and acceptance using TAM can improve our understanding of the tool and how to promote its use.…”

mentioning

confidence: 99%

Improving Acceptance of Inpatient Portals: Patients' and Care Team Members' Perspectives

McAlearney

Gaughan

MacEwan

et al. 2020

Telemedicine and e-Health

View full text Add to dashboard Cite

Background: Inpatient portals are gaining interest as a means to increase patient-centered care during hospitalization. However, acceptance of a new technology such as the inpatient portal relies on perceptions of both its usefulness and ease of use. These factors have not been studied in the context of inpatient portal implementation. Methods: We interviewed patients (n = 123) and care team members (n = 447) about their experiences using an inpatient portal that had been implemented across a large, academic medical center. Interviews lasted 5-15 min, were audiorecorded, transcribed verbatim, and then analyzed using a combination of deductive and inductive methods. Results: Collectively, interviewees reported that the inpatient portal was a useful tool as it improved patients' access to information, enhanced communication, facilitated education, and appeared to promote patients' sense of control while in the hospital. Most interviewees also found the technology easy to use. However, there were concerns that the portal was not easy to use for those less experienced with technology. Interviewees identified the need to emphasize the value of the technology to both patients and care team members and the need to provide additional training to support portal use, as ways to promote acceptance of the tool. Discussion and Conclusions: Inpatient portals can improve patient-centered care, but such improvements require acceptance of the tool by both patients and care team members. Our findings about the usefulness and ease of use of an in-patient portal can inform future efforts to improve the implementation and acceptance of this new technology.

show abstract

The Impact of User's Perceived Ability on Online Health Information Acceptance

Cited by 27 publications

References 18 publications

Feedback on SMS reminders to encourage adherence among patients taking antipsychotic medication: a cross-sectional survey nested within a randomised trial

Feedback on SMS reminders to encourage adherence among patients taking antipsychotic medication: a cross-sectional survey nested within a randomised trial

Analysis of the factors influencing healthcare professionals’ adoption of mobile electronic medical record (EMR) using the unified theory of acceptance and use of technology (UTAUT) in a tertiary hospital

Improving Acceptance of Inpatient Portals: Patients' and Care Team Members' Perspectives

Contact Info

Product

Resources

About