The Impact of System and Information Quality on User Satisfaction and Continuance Intention: An Analysis of Online Motorcycle Taxi (Ojek-Online) Applications

Mariana, Novita; Nugroho, Isworo; Saefurrohman, Saefurrohman; Utomo, Agus Prasetyo

doi:10.15294/sji.v10i2.43830

Cited by 2 publications

(2 citation statements)

References 14 publications

(16 reference statements)

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“…Poor system quality can lead to a negative user experience, decreased user satisfaction, and ultimately, reduced usage and adoption of the app [53]. High levels of overall satisfaction may be due to positive experiences with the new system [54], the higher the level of satisfaction among users, the higher the degree of usability [55].…”

Section: Discussionmentioning

confidence: 99%

Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Budiastuti,

Ritchi,

Deliana

2023

SJI

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Purpose: This study examines the usability of a digital platform called Kiosagri.com. This study needs to carry out as one of the solutions to overcome the limited accessibility of agricultural product promotion through the use of a digital platform that is expected to have usability. Therefore, this study aims to analyze the usability of digital-based agricultural product marketing platforms at the farmer level in Region V of Bogor Regency.Methods: This research employed a mixed method with an explanatory sequential design. The intended audience for the census of respondents was farmers who had utilized the Kiosagri.com platform. Data analysis was done on 32 respondents during the quantitative phase using descriptive statistics. Ten respondents were chosen purposefully for descriptive qualitative analysis during the qualitative phase.Results: According to the results, the Kiosagri platform is very user-friendly. It is achieved as a result of several beneficial aspects connected to the benefits perceived by users, such as ease of use, suitability of design, and features offered by Kiosagri.Novelty: In this study, a different way to measure the usability of digital platforms for agricultural products marketing is applied, namely by using the explanatory sequential design by conducting usability testing using descriptive statistics through the use of questionnaires and explaining the results further using descriptive qualitative through in-depth interviews which both methods are suitable for testing user experience and usability in the agricultural sector. The results of this study will be useful for the government in implementing digital marketing of agricultural products.

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Section: Discussionmentioning

confidence: 99%

Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Budiastuti,

Ritchi,

Deliana

2023

SJI

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“…Teknologi merupakan sesuatu yang sangat dibutuhkan oleh masyarakat. Kemajuan teknologi telah membawa perubahan menakjubkan dalam berbagai aspek kehidupan [2]. Dengan menggunakan teknologi Chatbot melalui platform Dialogflow, pemilik kucing dapat dengan mudah mendapatkan informasi mengenai layanan perawatan hewan peliharaannya.…”

Section: Pendahuluanunclassified

Implementasi Chatbot Kesehatan Kucing Melalui Dialogflow dan Telegram untuk Pemberian Informasi Penyakit dan Perawatan

Haryanto,

Saefurrahman

2024

jtim

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Cats are an integral part of human life, but their health needs are often complicated for their owners. This research proposes and implements a Chatbot system using Natural Language Processing (NLP) through the Dialogflow framework to provide advice on cat care and treatment. This method is intended to help cat owners understand basic care needs and identify symptoms of illness their cat may be exhibiting. Using Dialogflow as the main framework enables intuitive and responsive interactions between chat owners and Chatbots. This system has gone through comprehensive stages of analysis, development and testing to ensure reliability and accuracy in providing cat health care information. This test also includes several real-life cases to validate the Chatbot's ability to provide appropriate treatment advice and solutions for cat health problems. The results of this research show that the application of Chatbots via Dialogflow has great potential in helping cat owners in caring for and dealing with diseases in cats. With the ability to understand natural language and provide accurate information, this Chatbot can be a useful tool to increase cat owners' understanding of proper care and early treatment of possible illnesses in their pets.

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The Impact of System and Information Quality on User Satisfaction and Continuance Intention: An Analysis of Online Motorcycle Taxi (Ojek-Online) Applications

Cited by 2 publications

References 14 publications

Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Usability Analysis of Digital-Based Agricultural Product Marketing Platform at Farmers Level in Region V, Bogor Regency

Implementasi Chatbot Kesehatan Kucing Melalui Dialogflow dan Telegram untuk Pemberian Informasi Penyakit dan Perawatan

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