The impact of perceived corporate social responsibility on employee engagement: The case of Qatar

Abstract

This work investigates the role of perceived corporate social responsibility (CSR) in enhancing employee engagement (EE) in the State of Qatar. We collected survey data from local and expatriate employees of government, semigovernment, and private sector Qatari firms on their perceptions of CSR activities undertaken by their employers. The scope of CSR included activities targeted at employees, customers, the government, and society at large (social and nonsocial stakeholders). We also measured two facets of EE: organizational engagement and job engagement. We examined how these dimensions of EE are associated with employees' perception of the firm's CSR activities, controlling for the type of firm (government, semigovernment, or private) and the type of employee (local or expatriate). Our results reveal that CSR to society and CSR to employees affect organizational engagement whereas CSR to customers affects job engagement. CSR to the government is not significantly related to either aspect of EE.

Corporate social responsibility and employees' voluntary pro‐environmental behavior: The role of organizational pride and employee engagement

“…Therefore, EE has vast opportunities and ramifications for organizations all around the world (Nazir & Islam, 2020). EE is conceptualized as the devotion, vigor, commitment, and energy an employee puts into his/her daily work-related tasks (Al Amri et al, 2019). The definitions of EE are mainly drawn from theories of organizational behavior and psychology.…”

The perception of corporate social responsibility and employee engagement: Examining the underlying mechanism

“…EE is conceptualized as the amount of commitment, energy, and devotion that employees put in their work-related tasks (Al Amri, Das, & Ben-Ayed, 2019). EE is considered as an essential factor of workplace well-being (Calvo & Calvo, 2018).…”

Investigating the role of the state in regulating corporate social responsibility: Evidence from the Gulf Cooperation Council countries

“…According to the sample of this study, these mechanisms can also be divided into those with legal and promotive purposes, those that cover internal or external business aspects, and those which fulfill legal, economic, informational, or partnering functions. For example, in Bahrain, Islamic banks are legally required to appoint a Shariah supervisory board to monitor compliance with Islamic rules (Hassan & Salman, 2017), whereas Qatar's national CSR report exists only to track corporate contributions to the country's social development targets (Al Amri et al, 2019).…”