The Impact of new Epidemic Situation on Short-Term Choice and Long-Term Upgrading of Consumer Behavior

Yang, Xue-ying; Jiang, Jianhua; Han, Xiaoyan

doi:10.1109/icwcsg50807.2020.00088

Cited by 1 publication

(4 citation statements)

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“…New business models are growing and achieving prominence in online consumption with artificial intelligence, which has increased rapidly. Just as analytical techniques have been developed to analyze text data, the analysis of video or image content should have its techniques evolved based on machine learning (YANG et al, 2020). The virtual world is becoming more interesting than the physical world for consumers due to video games, virtual sports, among others.…”

Section: Machine Learning Methodsmentioning

confidence: 99%

“…The consumer turned to essential need items, and the impossibility of buying products in physical stores added to the consumer's lack of confidence, made the sales fall. Two factors that influenced the loss of confidence were the soaring unemployment rate and the recession economy (GOOLSBEE; SYVERSON, 2020;LI et al, 2020;LOXTON et al, 2020;ORTEGA-VIVANCO, 2020;SEILER, 2020;SHETH, 2020;YANG et al, 2020).…”

Section: Repressed Demand and Negative Economic Sectors Touchedmentioning

confidence: 99%

“…Thus, traditional companies shape consumer behavior to adhere to "online", as it is possible to find all the items you want on an online trading platform without the need to move from one store to another to compare price and quality. As a result, the increase in online advertisements on social networks affects consumer purchasing decisions (KHAIRUNESA, 2020; SAFARA, 2020; VAN KIEN et al, 2020;YANG et al, 2020).…”

Section: Online Marketing and Purchasing Platformsmentioning

confidence: 99%

“…This new moment in recent history has provided a greater take-up and boost to digital technologies. EvenYang et al (2020) warned that the pandemic will impact all types of consumer goods and that new forms of consumption are emerging, such as online education (face-to-face remote), online finance, virtual reality, logistics platforms, and online entertainment.…”

mentioning

confidence: 99%

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The Covid-19 Pandemic and the Changes in Consumer Habits and Behavior

Eberle

Bausch

Milan

et al. 2021

RGD

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In a short time, the COVID-19 pandemic transformed people’s behavior, undermining firms and businesses and changing the global economy. In this context, the study aimed to understand the impacts the COVID-19 pandemic caused on consumer behavior. The research method adopted was the literature review, investigating the Scopus and Web of Science databases, two of the main scientific databases. A total of 205 articles published in 2020 were identified, and, based on the proposed criteria, 30 studies showed high adherence to the topic and contributed to the understanding of changes in consumer habits and behavior. The main themes identified were: e-commerce growth, panic buying, repressed demand and stricken sectors, do-it-yourself, increased apps usage, machine learning methods, data internet security, and online marketing and shopping platforms.

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Section: Machine Learning Methodsmentioning

confidence: 99%