The impact of medical cyber–physical systems on healthcare service delivery

Sony, Michael; Antony, Jiju; McDermott, Olivia

doi:10.1108/tqm-01-2022-0005

Cited by 13 publications

(4 citation statements)

References 106 publications

(171 reference statements)

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“…Management has to do with how the leadership of the healthcare facilities ensures that services are delivered in a resourceful and efficient manner. In the view of Sony, Antony, and McDermott (2022), quality healthcare delivery is offering patients necessary and suitable services in a technically competent way, with the best communication, joint decision, social and intellectual passion. However, it is impossible to accomplish quality healthcare delivery in any healthcare facility, hospital and clinic without competent, skilled and professional physicians in place that will provide such an excellent service.…”

Section: Introductionmentioning

confidence: 99%

Personnel brain-drain syndrome and quality healthcare delivery among public healthcare workforce in Nigeria

Akinwale

George

2022

AGJSR

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PurposeThe mass exodus of the professional healthcare workforce has become a cankerworm for a developing nation like Nigeria, and this worsens the already depleted healthcare systems in underdeveloped nation. This study investigated the rationale behind medical workers' brain-drain syndrome and the quality healthcare delivery in the Nigerian public healthcare sector.Design/methodology/approachTo stimulate an understanding of the effect of the phenomenon called brain drain, the study adopted a diagnostic research design to survey the public healthcare personnel in government hospitals. The study administered a battery of adapted research scales of different measures to confirm the variables of interest of this study on a probability sampling strategy. The study surveyed 450 public healthcare sector employees from four government hospitals to gather pertinent data. The study used a structural equation model (SEM) and artificial neural networks (ANNs) to analyse the collected data from the medical personnel of government hospitals.FindingsThe findings of this study are significant as postulated. The study discovered that poor quality worklife experienced by Nigerian medical personnel was attributed to the brain-drain effect and poor healthcare delivery. The study further demonstrated that job dissatisfaction suffered among the public healthcare workforce forced the workforce to migrate to the international labour market, and this same factor is a reason for poor healthcare delivery. Lastly, the study discovered that inadequate remuneration and pay discouraged Nigerian professionals and allied healthcare workers from being productive and ultimately pushed them to the global market.Originality/valuePractically, this study has shown three major elements that caused the mass movement of Nigerian healthcare personnel to other countries of the world and that seems novel given the peculiarity of the Nigerian labour market. The study is original and novel as much study has not been put forward in the public healthcare sector in Nigeria concerning this phenomenon.

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Section: Introductionmentioning

confidence: 99%

Personnel brain-drain syndrome and quality healthcare delivery among public healthcare workforce in Nigeria

Akinwale

George

2022

AGJSR

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“…ISO 9001, ISO 14001) whose growing trends have recently plateaued (ISO, 2021), ISO/IEC 27001 is expected to play a significant role in the years to come. This pattern seems to reflect the increasing central position of information technologies in all economic fields (Maganga and Taifa, 2023; Sony et al. , 2022): nowadays value creation is all about data exchange across organizational boundaries (Rendon-Benavides et al.…”

Section: Resultsmentioning

confidence: 99%

Forecasting the diffusion of ISO/IEC 27001: a Grey model approach

Podrecca

Sartor

2023

TQM

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PurposeThe aim of this paper is to present the first diffusion analysis of ISO/IEC 27001, the fourth most popular ISO certification at global level and the most important standard for information security.Design/methodology/approachTo achieve the purposes, the authors applied Grey Models (GM) – Even GM (1,1), Even GM (1,1,α,θ), Discrete GM (1,1), Discrete GM (1,1,α) – complemented by the relative growth rate and the doubling time indexes on the six most important countries in terms of issued certificates.FindingsResults show that a growing trend is likely to be expected in the years to come and that China will lead at country level.Originality/valueThe study contributes to the scientific debate by presenting the first diffusive analysis of ISO/IEC 27001 and by proposing a forecasting approach that to date has found little application in the field of international standards.

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“…While the impact of patient participation has been widely acknowledged in the extant literature, limited research has been conducted to fully comprehend how active involvement and the quality of patient experiences can impact the way individuals approach their healthcare behaviours (Chatterjee et al , 2021; Chaudhuri et al , 2021; Dogra et al , 2022; Kumar et al , 2023). Patient engagement and participation have unequivocally demonstrated their capacity to empower decision-making, significantly elevating their levels of satisfaction, trust and self-assurance (Khodadad Hosseini and Behboudi, 2017; Sheshadri, 2020; Galati et al , 2021; Thrassou et al , 2022), creating peace of mind and improving treatment adherence in patients (Sony et al , 2022).…”

Section: Theoretical Modellingmentioning

confidence: 99%

Exploring the impact of patient internet usage on patient–physician interaction, satisfaction and revisit intention: a comprehensive study

Kamboj,

Agrawal,

Chatterjee

et al. 2023

IJLMA

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Purpose The ubiquity of the internet has extended immense informational power to patients around the world who previously had abysmal knowledge about the disease they are suffering from. With a large amount of information in their hands, these educated and well-informed patients are cultivating deeper relationships and engagement with their physicians through meaningful interactions. This study aims to investigate the influence of patients’ internet usage and their interactions on their intentions to revisit and foster relationships with their physicians. Design/methodology/approach A survey-based questionnaire was administered at four government hospitals in Pune, involving a sample size of 400. The study intends to use structural equation modelling (SEM) to examine the hypothesized relationships identified within the research analysis. Findings The findings of this study indicate that patients report higher levels of satisfaction and intention to revisit when they have a strong interaction with their physician. Research limitations/implications This study provides valuable inputs to the hospital authorities and health-care-related policy makers. This study also contributes to the overall body of literature on health care information system, behavioural aspects of patients and doctors as well as other health-care-related staffs in hospitals. Originality/value The study adds values to the overall body of literature for both hospital information system, patient interaction and health care policy. To date, no research has examined the association between patient–physician interactions conducted through internet channels and subsequent behavioural intentions. Moreover, the study investigates the behavioural aspects of patients and health-care staffs, which adds value towards the body of knowledge in the extant literature.

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The impact of medical cyber–physical systems on healthcare service delivery

Cited by 13 publications

References 106 publications

Personnel brain-drain syndrome and quality healthcare delivery among public healthcare workforce in Nigeria

Personnel brain-drain syndrome and quality healthcare delivery among public healthcare workforce in Nigeria

Forecasting the diffusion of ISO/IEC 27001: a Grey model approach

Exploring the impact of patient internet usage on patient–physician interaction, satisfaction and revisit intention: a comprehensive study

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