The impact of knowledge management processes on organisational performance

Impact of knowledge management processes on business performance: Evidence from Kuwait

“…Another study on the relationship between KM and business performance was carried out in the context of the telecommunication and information technology industry, and the findings confirm a positive and strong effect of KM processes on business performance (Alrubaiee et al, ). Several other studies found a positive relationship between KM and business performance in general or even when performance is measured using criteria such as operational efficiency, financial efficiency, shareholders' satisfaction, profitability, sales, and innovation (Al‐Faris, ; Al‐Hakim & Hassan, ; Kharabsheh, Magableh, & Sawadha, ; Marques, Leal, Marques, & Cardoso, ; Noruzy, Dalfard, Azhdari, Nazari‐Shirkouhi, & Rezazadeh, ; Tseng & Lee, ; Tubigi & Alshawi, ).…”

“…sales, and innovation(Al-Faris, 2010;Al-Hakim & Hassan, 2012;Kharabsheh, Magableh, & Sawadha, 2012;Marques, Leal, Marques, & Cardoso, 2014;Noruzy, Dalfard, Azhdari, Nazari-Shirkouhi, & Rezazadeh, 2013;Tseng & Lee, 2014;Tubigi & Alshawi, 2015).4 | RESEARCH METHODOLOGY4.1 | Sample description and scopeThe study was carried out by collecting data from the employees of139 companies in Kuwait. The research aimed to seek the responses of 500 employees from this set of organizations.…”

Impact of Knowledge Oriented Leadership on Knowledge Management Processes in the Middle Eastern Audit and Consulting Companies

“…According to scientists, knowledge management cycle (knowledge creation, acquisition, storage, sharing, and application) intends to result in an efficient implementation of knowledge management processes in order to implement knowledge strategy and to achieve the desired organizational performance outcomes (Chugh, Chugh, & Punia, 2015;Shahzad, Bajwa, Siddiqi, Ahmid, & Raza Sultani, 2016;Dzenopoljac et al, 2018;Raudeliūnienė et al, 2018;Raudeliūnienė & Szarucki, 2019;Al Ahbabi et al, 2019;Hosseini et al, 2019). Evaluating organizational performance has always been the main concern for scientists and business practitioners (Jenatabadi, 2015;Tubigi & AlShawi, 2015;Najmi et al, 2017;Lashari & Rana, 2018). Organizational performance is the outcome and combination of strategies, ongoing activities and processes applied in organization which is reflected through employees' motivation, social responsibilities, customer satisfaction, financial returns, leadership, and uniqueness in the market (Al Rubaiee, Alzubi, Hanandeh, & Al Ali, 2015;Jenatabadi, 2015;Najmi et al, 2017;Al Ahbabi et al, 2019).…”

“…Knowledge management can be defined as the purposeful and systematic management of processes, methods, and tools, making full use of the organisation's knowledge potential to form goals, make efficient decisions, create and implement the uniqueness and value of the organization. Scientists, when examining the process approach to knowledge management, distinguish between different combinations of knowledge management processes (Wiig, 1993;Meyer & Zack, 1996;Mcelroy, 1999;Probst, Raub, & Romhardt, 2000;Rollett, 2003;Becerra-Fernandez, Gonzalez, & Sabherwal, 2004;Lin & Lee, 2005;Franco & Mariano, 2007;Supyuenyong, Islam, & Kulkarni, 2009;Sun, 2010;Dalkir, 2011;O'Dell & Hubert, 2011;Pinho, Rego, & Pina e Cunha, 2012;Rusly, Corner, & Sun, 2012;Wee & Chua, 2013;Agarwal & Islam, 2014;Bigliardi, Galati, & Petroni, 2014;Obeidat, Masa' deh, & Abdallah, 2014;Ranjbarfard, Aghdasi, López-Sáez, & López, 2014;Chang & Lin, 2015;Hegazy & Ghorab, 2015;García-Fernández, 2015;Tubigi & Alshawi, 2015;Wahba, 2015;Costa & Monteiro, 2016;Hwang, 2016;Kianto, Vanhala, & Heilmann, 2016;Nowacki & Bachnik, 2016;Acar, Tarim, H. Zaim, S. Zaim, & Delen, 2017;Bican, Guderian, & Ringbeck, 2017;Chhim, Somers, & Chinnam, 2017;Koohang, Paliszkiewicz, & Goluchowski, 2017;Yusr, Mokhtar, Othman, & Sulaiman, 2017;Dzenopoljac...…”

A Literature Review on Knowledge Management in Organizations

“…One of the main reasons which causes this problem is the organizations have difficulties in responding to the rapid changes of market trends. The researchers (Cho & Korte, 2014;Tubigi & Alshawi, 2015) claimed that knowledge has successfully motivated the organizations to move towards the use of knowledge management. Knowledge has been considered as global economy transformation center (Kakabadse et al, 2003).…”