The Impact of Job Burnout on the Performance of Staff Member at King Abdul-Aziz University

Abstract

Job burnouts have been associated with reduced employee satisfaction and performance. Establishing the causes of job burnout and its effect on staff members of the King Abdul-Aziz University, Jeddah, Saudi Arabia, was the intention of the present investigation. Three dimensions of burnout were assessed: exhaustion, depersonalization, and personal accomplishment. It was hypothesized that each of the three had direct impacts on workplace satisfaction and performance. The research assumed a quantitative approach using a descriptive design. Data from 500 individuals who work at the institution were randomly sampled and analyzed; and information obtained through questionnaires. The mean exhaustion level of the sample was 2.95 (std, dev. = 0.77) while that for depersonalization and personal accomplishment were 2.09 (std, dev. = 0.77) and 3.83 (std, dev. = 0.53) respectively. The average staff performance was 3.36 (std, dev. = 0.60). Significant associations were established between performance and each of the dimensions.

Prevalence of Burnout and Its Detrimental Effects Among Workers

“…Employee burnout results in low performance because burned-out employees do not perform at their best. Employees become less productive and innovative as a result of their work environment (Zaid, 2019). Employees that are burned out are more likely to leave their jobs as a result of their disengagement.…”

Effects of Job Burnout on Employees Satisfaction in Selected Health Service Sector in Southwestern Nigeria

“…This implies that employees should be given liberty to express his/her care altitude towards their patient, thereby giving employee a positive feeling of influencing other peoples' life. Also, element of emotional exhaustion and depersonalisation had significant inverse relationship with employee satisfaction [13] Wafaa (2019); [17] Swartz & Potgieter (2017) by implication employer can give sufficient motivation, increase organisational support and streamline the job demand in order to reduce the level of burnout among employees' in health service sector and a continuous policy should be taken to mitigate against the elements of job burnout.…”

Effects of Teachers’ Burnout to Their Job Satisfaction

“…It is characterized by three dimensions: feelings of energy depletion or exhaustion; increased mental distance from one's job or feeling of negativism or cynicism related to one's job; and reduced professional efficacy. As mentioned by Zaid (2019) in his study about "The impact of burnout on the Staff Member at King Abdul-Aziz University", emotional exhaustion is the first phase of burnout and has been well-known as the feeling of being passionately over-extended and tired by one's work. Overall signs of emotional exhaustion are a headache, tiredness, and feeling of powerlessness.…”