The impact of intercultural factors on global software development

MacGregor, Eve; Hsieh, Yvonne; Kruchten, Philippe

doi:10.1109/ccece.2005.1557127

Cited by 32 publications

(22 citation statements)

References 12 publications

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“…Because of the communication barriers introduced by distance, coordination among sites is more complicated and difficult than would be the case for co-located teams [45]. Consequently, responsibilities for each site should be chosen to reduce coordination requirements.…”

Section: Organizationmentioning

confidence: 99%

“…It is important to recognise that the barriers outlined above represent risks to project success, and so global software projects should be undertaken only when potential benefits outweigh risks [42,45]. Stable projects with well-understood objectives and mature teams are the best candidates [42].…”

Section: Managementmentioning

confidence: 99%

“…Absent this, documents authored by non-native speakers of the shared language should be reviewed by a native speaker [42]. Another approach is to develop a shared organizational culture that comprises shared vision and processes, and is developed collaboratively by all participants [3,45].…”

Section: Culture and Languagementioning

confidence: 99%

“…One approach to culture and language differences is to choose sites in culturally similar locations, for example America and Ire land [7,45]. Absent this, documents authored by non-native speakers of the shared language should be reviewed by a native speaker [42].…”

Section: Culture and Languagementioning

confidence: 99%

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Global software development and collaboration

2010

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While organisations recognise the advantages offered by global software development, there are many socio-technical barriers that affect successful collaboration in this inter-cultural environment. In this paper we present a review of the global software development literature where we highlight collaboration problems experienced by a cross-section of organisations in twenty-six studies. We also look at the literature to answer how organisations are over-coming these barriers in practice. We build on our previous study on global software development where we define collaboration as four practices related to agreeing, allocating, and planning goals, objectives, and tasks among distributed teams.We found that the key barriers to collaboration are geographic, temporal, cultural, and linguistic distance; the primary solutions to overcoming these barriers include site visits, synchronous communication technology, and knowledge sharing infrastructure to capture implicit knowledge and make it explicit.

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Section: Organizationmentioning

confidence: 99%

Section: Managementmentioning

confidence: 99%

Section: Culture and Languagementioning

confidence: 99%

Section: Culture and Languagementioning

confidence: 99%

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Global software development and collaboration

2010

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“…The thought is that quick communication is probably going to cut down the measure of time spent on significant decisions the U.S. client group was associated with the basic leadership just in the start of the project when the objective was to characterize fixed up-front requirement for the overall product. After the first round of requirements definition, the client gather did not take an interest to general cycle arranging exercises or every day gatherings [20]. This led into the circumstance in which the requirements must be refined by the Irish primary group in isolation in light of what they trusted that the client required.…”

Section: E From the Work Of Marcelo Cataldo And James D Herbslebmentioning

confidence: 99%

Geographical Distance and Communication Challenges in Global Software Development: A Review

Malik¹,

Faroom²,

Nauman³

et al. 2018

ijacsa

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Abstract-Due to innumerous advantages the Global software engineering is trending now a days in software development industry. Basic drivers for this trend are flexibility, faster development and expected cost saving. Software development has moved from traditional development to the global software development (GSD). Global software development is very important and ordinary practice in the software industry. In GSD, the developers are distributed across different sites and different countries, and lots of problems arise due to the physical social and cultural barriers. Global Software development is facing a number of challenges including Geographical distance, Communication and collaboration, time, culture, trust, tasks distribution, requirements gathering and collaboration. In this paper, authors conducted a detailed study on geographical distances and communication challenges in GSD, their inter dependencies, and also the proposed solutions and guidelines to address these challenges that are very critical in the success of GSD projects. Also in this paper a detailed literature review is provided, combined results are summarized and on the basis of these studies, a comparative study is made. This research will be helpful for other researchers to draw new strategies to tackle these challenges.

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Fear and distrust in global software engineering projects

Piri

Niinimäki

Lassenius

2010

J Software Evolu Process

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SUMMARY When global software engineering (GSE) is understood as knowledge intensive collaborative work, many of the reasons for the problems encountered in GSE projects can be traced back to the social conditions framing the collaboration between people at different physical sites. A total of 59 interviews were conducted in eight GSE projects of two large software companies with sites in Finland and other countries. As a result of categorization of problems related to group relations, the lack of trust between the main site and the other sites, and the fear of negative personal consequences among the project employees at the main site due to introduction of GSE were found to be the major problems in the projects. Our analysis suggests that poorly communicated reasoning for GSE can lay the ground for fear and for distrust between employees at remote sites. Unfulfilled cognitive expectations and fear related to one's professional future were found to be the sources of distrust toward employees at off‐site locations. The main contribution of this study is a novel empirical description of the linkages between fear and distrust in GSE. In addition, practical implications to effectively implement an organizational change from collocated development to distributed development are suggested. Copyright © 2010 John Wiley & Sons, Ltd.

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The impact of intercultural factors on global software development

Cited by 32 publications

References 12 publications

Global software development and collaboration

Global software development and collaboration

Geographical Distance and Communication Challenges in Global Software Development: A Review

Fear and distrust in global software engineering projects

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