2018
DOI: 10.1080/00207543.2018.1494391
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The impact of implementing continuous improvement upon stress within a Lean production framework

Abstract: The purpose of this research is to understand the impact of implementing continuous improvement upon the occupational stress of employees within the framework of Lean management. The outcomes of empirical research mobilizing a mixed methodology proves that continuous improvement can help attenuate stress levels, whilst achieving or surpassing economic performance objectives, if its implementation means an effective and satisfactory participation by both employees as well as by management. Conversely, when ther… Show more

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Cited by 32 publications
(18 citation statements)
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“…Different studies on the subject found that this type of work organization brings about intensified work pace and demands, and job strain (Arezes et al 2015;Bouville and Alis 2014;Landsbergis et al 1999;Oudhuis and Tengblad 2020;Stewart et al 2016). Yet, a growing literature points out the role of management practices in the way lean production is implemented, which may to limit work intensification and workers' strain (Bocquet et al 2019;Koukoulaki 2014;Longoni et al 2013;Neirotti 2020;Stimec and Grima 2019), although this might not work in certain sectors (Ogbonnaya et al 2017). Such a work intensification could be experienced especially by female workers, who are more segregated in lower hierarchical positions, and this in turn would raise their exposure to work stress and ergonomic hazards.…”
Section: Discussionmentioning
confidence: 99%
“…Different studies on the subject found that this type of work organization brings about intensified work pace and demands, and job strain (Arezes et al 2015;Bouville and Alis 2014;Landsbergis et al 1999;Oudhuis and Tengblad 2020;Stewart et al 2016). Yet, a growing literature points out the role of management practices in the way lean production is implemented, which may to limit work intensification and workers' strain (Bocquet et al 2019;Koukoulaki 2014;Longoni et al 2013;Neirotti 2020;Stimec and Grima 2019), although this might not work in certain sectors (Ogbonnaya et al 2017). Such a work intensification could be experienced especially by female workers, who are more segregated in lower hierarchical positions, and this in turn would raise their exposure to work stress and ergonomic hazards.…”
Section: Discussionmentioning
confidence: 99%
“…In part, this could be due to the empowerment approach adopted, in which the worker plays the main role throughout the process of identifying, studying and implementing the improvement. In this way, the worker tends to increase their feeling of belonging to the organization, which has a positive repercussion on their motivation and commitment (Brunet & New, 2003;Stimec & Grima, 2019). All these attributes help the improvement philosophy to become more deep-rooted through participation, as it values the role of people and makes it possible for this type of practice to be maintained in future.…”
Section: Discussion and Lessons Learnedmentioning
confidence: 99%
“…It is said that whereas in "regular" organizations the executives are at the top directing the workers, who are at the bottom receiving directions, in a true Lean organization the hierarchical pyramid is inverted, where workers (called "team members" at Toyota) are at the top of the hierarchy because they are the primary value adding stratum, while managers are in the bottom of the pyramid, charged with supporting the value added efforts by team members and performing improvements to the system itself (Imai, 2012) in a similar concept to the one of servant leadership (Greenleaf, 1970). The concept of servant leadership and the empowerment of workers have been studied from the seventies, and there is evidence that in better performing plants, managers delegate more of the problem monitoring and solving to their employees (Stimec and Grima, 2018), along similar lines of what happens in Lean organizations.…”
Section: Previous Work On Factors For Lean Success and Failurementioning
confidence: 99%