The impact of ICTs-related innovation on public values in public sector

The reflection of public values in twitter use of metropolitan municipalities: A content analysis employing the analytic hierarchy process

“…Twinomurinzi et al (2012) demonstrate that in the communities of South Africa, ICTs have proven themselves functional in organizing the community members to gather in the same area, sharing their ideas and opinions with the government, and providing the local community with a feeling that they are appreciated. In another related study, Karkin et al (2018) assert that their systematic review indicates the promotion of PVs through ICTs use in a variety of ways and manners. Thanks to improved public engagement in the design and implementation of public policy-making, Pang et al (2014) argue that the generation of PV is strongly supported by ICTs in such a way that social networking sites and other relative tools provide citizens with an array of possibilities to quickly, effectively, and timely engage in public decision-making processes.…”

“…First, it is possible to argue that we are about to leave behind a steady/stable government comprehension for a dynamic one on both conceptual and theoretical terms (Karkin et al, 2018;Karkin & Gurses, 2021). Governments as public service designers or mediators and government agencies as service producers are supposed to co-create and collaborate with all regarded shareholders, including citizens.…”

Handbook of Research on Artificial Intelligence in Government Practices and Processes

“…The strategic triangle encompasses public value, legitimacy and support, and the development of operational capabilities (Moore, 1994(Moore, 1995. The key tenant of PVM is public value creation through government programs and services (Bryhinets et al, 2020;Karkin et al, 2018). As opposed to the NPM tenants of delivering public goods by the most efficient means (Hartley et al, 2016), public values are pluralistic over and above economic values.…”

Public sector innovativeness and public values through information and communication technologies

“…This interconnection requires a co-productive approach to form a measurement model for innovativeness. The determinants in the model are developed with regard to a metaanalysis conducted by [49] on ICTs utilization for PVs to promote public sector innovation. The analysis has revealed that there are various perspectives and positions raised in the literature to answer what the enablers or barriers before public value(s) creations through ICTs-led innovation are (Table 1).…”

“…All this innovation and PVs coproduction should be mediated by a complex conceptual environment. [49] provide the ranges of enablers and barriers that demonstrate the multivariable nature of ICTs-led innovation promoting PVs. The meta-analysis furnishes collateral evidence to find out the innovation process that it is not an easy task to measure the effect of each specific variable/determinant on the process as a whole.…”