The impact of ICT on the efficiency of HRM in Cameroonian enterprises: Case of the Mobile telephone industry

Abstract

The objective of this study is to determine the impact of Information and Communication Technology on the efficiency of Human Resource Management in the Cameroon mobile Telecommunication Sector. It specifically seeks to investigate how the use of ICT affects the following human resources management practices; Human resource planning, training and development, selection and recruitment, human resource evaluation and compensation. An exploratory research design was employed in the study. A sample of 120 management, senior, junior and contract staffs of the 03 (three) main mobile telephone operators responded to a structured questionnaire. The data collected was coded and entered into SPSS version 17. Pearson correlation coefficient was used to establish the relationship between the variables in the study, regression analysis was used to establish the combined effect of study variables on the dependent variable. The results show a significant positive relationship between the use of ICT in selection and recruitment, training and development, Human resource planning, evaluation and compensation and human resource management efficiency. This highlights the use of ICT as an efficient tool in Human resource management of enterprises. The use of ICT assures Human resource management efficiency, we therefore suggest that regular Information and Communication Technology training and development should be enhanced so as to allow proper interactions between Human Resource Management and the different departments which could lead to the organizational efficiency.

Use of human resources information system in agricultural companies in the Czech Republic

“…Concerning the above, it is necessary to use ICT effectively and realise that their use strongly affects the management of human resources, as the efficiency of the entire agricultural company or farm inextricably includes staffing which is in line with research Piabuo et al (2017). However, the use of ICT must be in line with the established corporate strategy, which is also emphasised by Nagendra and Deshpande (2014).…”

“…These categories can be lumped into three areas -contents, time, and form. The research results suggest that ICT is also associated with certain problems, such as (Postholm 2007;Ogriseg 2017;Piabuo et al 2017;Hijmans and Raab 2018;Tambe et al 2019): the negative attitude of workers to information and communication technologies, ICT alone is not enough to increase organisational performance, dependence on the ability of managers to manage change, ethical and legal restrictions in the context of GDPR, the complexity of HR concept, limitations resulting from small data sets. In the area of HR, it is necessary to harmonise processes related to the following activities in accordance with the requirements of the GDPR: recruitment and hiring of employees, contractual relations with employees, processes during the duration of the employment relationship, termination of employment.…”

“…Automated systems can collect, store, process, present and transmit data from which information can be conveyed to its users. It should be emphasised that the term "HR information system" does not mean only a computer system, but a comprehensive and strategic view of personnel information (Piabuo et al 2017;Tambe et al 2019). By suitable usage of ICT in business processes in every sector, these processes can be made more efficient, even without reducing personal communication or preventing new creative thinking of employees.…”

“…Managers must be aware of the value of employees for the company and of the need to use them in the efficiently established processes to which ICT can contribute, regardless of the industry. Within ICT, it is a developing concept of a strategic approach to personnel work, its close connection with the organisation's strategies, and last but not least, the emphasis on the development of human resources and its importance for the flexibility of the organisation (Piabuo et al 2017). Thanks to ICT, the required information about employees will be centralised, comprehensive, and quickly available with personal data protection.…”

E recruitment Technology Adoption among Generation Z Job Seekers

“…The current challenges is technology revolution towards artificial intelligence which the company need to pay the high star-up costs, maintenance costs and updating costs, in all industries. This is especially true for IT since their investment and financial possibilities are significantly more limited than those of larger companies [8].…”