The impact of human resource management practices on employee engagement and moderating role of gender and marital status: An evidence from the Vietnamese banking industry

Vương, Bùi Nhất; Suntrayuth, Sid

doi:10.5267/j.msl.2019.12.003

Cited by 35 publications

(34 citation statements)

References 46 publications

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“…Before performing PLS-SEM estimation for hypotheses testing, the validity and reliability of the multi-item measures should be assessed [99]. Convergent validity is the amount of variance between two or more items that agree when measuring similar constructs and is calculated using factor loadings.…”

Section: Research Resultsmentioning

confidence: 99%

The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam

Giao¹,

Vương²,

Huan

et al. 2020

Sustainability

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The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Vietnam was analyzed to provide evidence. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program indicated that there was a negative effect of emotional intelligence on employees' turnover intention; this was mediated partially through work-family conflict and job burnout. Besides, this study indicated that perceived organizational support could decrease work-family conflict, job burnout and turnover intention of employees. It could also moderate the relationship between emotional intelligence and work-family conflict. This negative relationship was stronger for employees who work in a supportive environment. The main findings of this research provided some empirical implications for the Vietnamese banking industry. It implied that organizations in the service industry should try to improve their employees' work-family balance, reduce job burnout and take advantage of these emotional balances and supportive environments to create beneficial outcomes.

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Section: Research Resultsmentioning

confidence: 99%

The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam

Giao¹,

Vương²,

Huan

et al. 2020

Sustainability

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show abstract

“…Salary may have different names such as labor, labor income, etc. based on previous research results (e.g., Vuong & Suntrayuth, 2020), the income factor affects job satisfaction. Thus, we suggest the hypothesis H4 as follows:…”

Section: Incomementioning

confidence: 91%

“…When a doctor needs extra time to deal with a specific problem, other doctors in the department can arrange help on duty instead. The research results of Vuong and Suntrayuth (2020) have demonstrated that the relationship with fellow doctors affects the job satisfaction of medical doctors. This point leads to the hypothesis H6 as follows:…”

Section: Relationship With Fellow Doctorsmentioning

confidence: 99%

Determinates of factors influencing job satisfaction and organizational loyalty

Vương¹

2020

Preprint

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Human resources in the medical sector play a very important role in public service activities to perform tasks as prescribed by law to serve the interests of the people and society. In this way, the service of medical doctors also has a direct effect on the public services and healthcare services of Vietnam. This research analyzes factors affecting doctors’ satisfaction and loyalty from a survey of 228 doctors working in public hospitals in Vietnam. The study was conducted using both qualitative and quantitative tools to examine the hypotheses of the survey. Cronbach’s Alpha analysis, Explanatory Factor Analysis (EFA) analysis and Structural Equation Modeling (SEM) were employed to test the relationship among the fac-tors in the research model. The results indicated that the influential factors on the satisfaction of a doctor’s job include the following, listed in diminishing importance order: (1) Income, (2) Relationship with col-leagues, (3) Quality of medical examination and treatment, (4) Hospital resources, (5) Autonomy at work, (6) Training and promotion opportunities. Besides, when doctors are satisfied with their job, they tend to be loyal to the organization. The study proposes several policy implications for medical sector managers to increase the doctors’ satisfaction and loyalty in public health services.

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“…Therefore, this study assumes that innovativeness will help telecom employees to be more innovation, confidence, and commitment in their work behavior when offering a telecom service to the customer. Moreover, Inanlou and Ahn [6] and Vuong and Suntrayuth [24] justified that an innovative culture has a strong positive relationship with employee commitment. Basing on the arguments above, the following hypothesis is posited: H 5 : Innovativeness positively impact organizational commitment.…”

Section: Innovativenessmentioning

confidence: 99%

A Model of Organizational Culture for Enhancing Organizational Commitment in Telecom Industry: Evidence from Vietnam

Giao¹,

Vương²,

Tung

2020

Wseas Transactions on Business and Economics

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The aim of this study is to investigate the influence of organizational culture on organizational commitment in the context of the Vietnam telecom industry. The model was tested with a sample of 324 employees working for telecom companies. The result from the partial least squares method (PLS) using SmartPLS 3.0 program revealed a good fit between collected data and measurement scales which were introduced and developed in the Western contexts. Besides, the findings showed that the six dimensions of organizational culture had positive impacts on organizational commitment decreasingly: innovativeness, teamwork, training and development, reward and recognition, organizational communication, empowerment. This discovery highlighted the importance of organizational culture in enhancing employee commitment towards the organization as well as calls the management attention to these dimensions and long-term development policies.

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The impact of human resource management practices on employee engagement and moderating role of gender and marital status: An evidence from the Vietnamese banking industry

Cited by 35 publications

References 46 publications

The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam

The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam

Determinates of factors influencing job satisfaction and organizational loyalty

A Model of Organizational Culture for Enhancing Organizational Commitment in Telecom Industry: Evidence from Vietnam

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