The future is now: calling for a focus on temporal issues in information system research

Venkatesh, Viswanath; Sykes, Tracy Ann; Aljafari, Ruba; Poole, Marshall Scott

doi:10.1108/imds-08-2020-0506

Cited by 25 publications

(10 citation statements)

References 64 publications

(77 reference statements)

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“…flow can determine loyalty only among gamers with short-gaming experience. Moreover, our study answers the call for research “bringing time into the study of IS-enabled networks” (Venkatesh et al , 2021, p. 39), which should include online games. Accordingly, our study contributes to online game studies by introducing gaming experience and intensity and uniquely verifying their moderating impacts in the relation between flow and loyalty.…”

Section: Introductionsupporting

confidence: 51%

For whom does flow not enhance online gamer loyalty?

Pham

Huang

Tseng

et al. 2021

IMDS

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PurposeFlow, or total concentration with intrinsic enjoyment, has been recognized as being able to enhance online gamer loyalty. However, some gamers who experience flow do not exhibit strong loyalty, posing the vital research question asking for whom flow would not enhance loyalty. Limited knowledge on this issue may lead game providers to assume that flow is influential in strengthening loyalty among all gamers, thus leading to suboptimal resource allocation and reduced effectiveness in retaining gamers. The purpose of the paper is to examine how gaming experience and gaming intensity moderate the impact of flow on online gamer loyalty.Design/methodology/approachIn the paper, the hypotheses were tested using responses from 273 gamers.FindingsThe findings show that flow and gaming experience positively impact gamer loyalty. Gaming experience reduces the positive relationship between flow and gamer loyalty. However, gaming intensity does not reduce.Practical implicationsGame providers should focus on creating a flow experience to strengthen the loyalty of gamers with short-gaming experience. However, game providers should devise other means to strengthen loyalty among gamers with long-gaming experience.Originality/valueThe study challenged the assumption of flow theory, i.e. that flow always determines loyalty. Instead, the paper offers a moderator – gaming experience – which sets a boundary condition for this theory. Flow works well only among gamers with relatively short-gaming experience. The study also extended the literature on gaming experience by uniquely indicating its attenuating effect on the relation between flow and loyalty.

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Section: Introductionsupporting

confidence: 51%

For whom does flow not enhance online gamer loyalty?

Pham

Huang

Tseng

et al. 2021

IMDS

View full text Add to dashboard Cite

show abstract

“…This integration turned out to be a boon to Walmart during the COVID-19 pandemic, with e-commerce sales soaring by over 65% (McKinnon, 2020). Overall, the role of time and experiences are important to understand the dynamism and evolution of the phenomenon (Venkatesh et al , 2006, 2021).…”

Section: Discussionmentioning

confidence: 99%

Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors

Venkatesh

Speier‐Pero

Schuetz

2022

ITP

Self Cite

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PurposeConsumer adoption of online shopping continues to increase each year. At the same time, online retailers face intense competition and few are profitable. This suggests that businesses and researchers still have much to learn regarding key antecedents of online shopping adoption and success. Based on extensive past research that has focused on the importance of various online shopping antecedents, this work seeks to provide an integrative, comprehensive nomological network.Design/methodology/approachThe authors employ a mixed-methods approach to develop a comprehensive model of consumers online shopping behavior. To that end, in addition to a literature review, qualitative data are collected to identify a broad array of possible antecedents. Then, using a longitudinal survey, the model of consumer shopping intentions and behaviors is validated among 9,992 consumers.FindingsThe authors identified antecedents to online shopping related to culture, demographics, economics, technology and personal psychology. Our quantitative analysis showed that the main drivers of online shopping were congruence, impulse buying behavior, value consciousness, risk, local shopping, shopping enjoyment, and browsing enjoyment.Originality/valueThe validated model provides a rich explanation of the phenomenon of online shopping that integrates and extends prior work by incorporating new antecedents.

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“…Researchers could integrate time in theorizing about the meaning and evolution of project plans and processes (e.g. Venkatesh et al , 2021) or relevant behaviors (e.g. Venkatesh et al , 2006) that are expected throughout project lifecycles.…”

Section: Discussionmentioning

confidence: 99%

Overcoming cross-organizational barriers to success in offshore projects

Maruping

Rai

Aljafari

et al. 2021

IMDS

Self Cite

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PurposeAdvances in information technology coupled with the need to build resilience against disruptions by pandemics like COVID-19 continue to emphasize offshoring services in the software industry. Service-level agreements (SLAs) have served as a key mechanism for safeguarding against risk in offshore service arrangements. Yet, variations in service cost and quality persist. This study aims to open up the blackbox linking SLAs to offshore project outcomes by examining (1) how the provisions in these contracts affect the ability of project teams – the work unit primarily in charge of producing the offshored service – to achieve their objectives and fulfill client requirements and (2) how differences in contextual factors shape the effects of these provisions.Design/methodology/approachThe authors incorporate the role of organizational work practice differences to understand the challenges that 270 offshore project teams faced in coordinating and integrating technical and business domain knowledge across organizational boundaries in offshore arrangements. The examined offshore IT projects were managed by a leading software vendor in India and several of its US-based clients over a three-year period.FindingsThe authors demonstrate that organizational work practice differences represent a barrier to offshore project success, and that project team transition processes are an important mechanism for overcoming these barriers. Moreover, the authors find that transition processes represent key mediating mechanisms through which SLA provisions affect offshore project outcomes.Originality/valueThe study findings shed light on how SLAs shape software project teams' balance between activities aimed at meeting client needs and those aimed at containing costs.

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The future is now: calling for a focus on temporal issues in information system research

Cited by 25 publications

References 64 publications

For whom does flow not enhance online gamer loyalty?

For whom does flow not enhance online gamer loyalty?

Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors

Overcoming cross-organizational barriers to success in offshore projects

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