“…Kaufman's (1960) work has been revisited across the decades, including: an observation of the increasing complexity of environmental legislation and public involvement (Tipple & Wellman, 1991), the context of women forest rangers (Carroll et al, 1996), and in the context of state forest rangers (Koontz, 2007). Kaufman (1960) was also influential in our understanding of bureaucratic discretion, which has also been expanded over the years (see Lipsky, 1980;Vinzant et al, 1998). Hirschman's (1970) Exit, Voice, and Loyalty was an economic analysis of reactions to decline in firms, organizations, and nation-states but has been a useful theoretical lens for other applications, including employee responses to dissatisfaction by suggesting an organization of behaviors into the categories of exit, voice, and loyalty.…”