The first Climateurope Festival: climate information at your service

Kotova, Lola; Costa, María Máñez; Pérez, María Dolores Esteban; Whiffin, Fraeya; Garrett, Natalie; Bessembinder, Janette; Buonocore, Mauro; Newton, Paula; Hewitt, Chris

doi:10.1016/j.cliser.2017.07.005

Cited by 5 publications

(2 citation statements)

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“…The Climateurope festivals as part of the H2020 project Climateurope are an example in which GERICS wore the facilitator's hat (Kotova et al 2017;Hewitt et al 2021). GERICS coorganized a series of festivals and over the course of summer and autumn 2020 as web festivals (webstivals) creating a platform for stakeholders representing different initiatives in the fields of Earth system modeling and climate services to interact in a less rigid environment than a scientific conference to identify and generate synergies.…”

Section: Switzerlandmentioning

confidence: 99%

Fashionable Climate Services: The Hats and Styles of User Engagement

Steuri

Viktor

Zohbi

et al. 2022

Bulletin of the American Meteorological Society

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In recent years, climate service has emerged as a new field to better connect climate data providers and users of climate change–related information. The aim is to transform climate-related information into customized, user-centered products. This transformation of data is increasingly sought after by decision-makers due to public and regulatory pressure. As one of the first institutions to provide climate services, the Climate Service Center Germany (GERICS) has collected a wide range of different experiences in the field of climate services. Based on this know-how, GERICS has identified three distinct roles—we call them hats—that the institute commonly assumes as a climate service provider: the facilitator, the developer, and the trendsetter. The definition and tasks related to each of these distinct hats is presented alongside examples. The key ingredient for the success of a service product heavily depends on successful user engagement. While wearing any of the three hats and depending on a project’s context as well as the project stage, GERICS makes use of several methods to codevelop services with users. Based on past experiences, four different styles of user engagement, distinguished by the degree of intensity of participation, were established: information, consultation, dialog, and partnership. The connection of the three hats and the four styles of user engagement creates a structure in which climate service providers operate. It may help other climate service providers to reflect upon the general outline of their services and enhance the effectiveness of their engagement with users in transdisciplinary research settings.

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Section: Switzerlandmentioning

confidence: 99%

Fashionable Climate Services: The Hats and Styles of User Engagement

Steuri

Viktor

Zohbi

et al. 2022

Bulletin of the American Meteorological Society

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“…Perhaps the most innovative, and the most popular activities are the Climateurope Festivals (Kotova et al 2017). The Festivals create new networks and engage with existing networks that are supporting climate services at the European and national levels.…”

Section: Collaboration In Europementioning

confidence: 99%

Climate services in the UK Met Office – challenges and solutions

Hewitt¹

2020

J. South. Hemisph. Earth Syst. Sci.

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The development, delivery, uptake and use of climate services face numerous challenges including the fact that decision-makers often need information that is beyond the current scientific capability, insufficient capacity amongst climate service providers to be able to meet the demands from decision-makers, shortcomings in the awareness and understanding of available knowledge, and insufficient understanding by climate service providers of the needs of decision-makers. This article provides examples of the UK Met Office's international climate service activities in Commonwealth small island states, China and Europe, highlighting specific challenges. Based on experiences developing and delivering climate services and collaborating with a range of actors, some approaches that help overcome, or at least reduce, these challenges include undertaking focused user engagement, collaboration and partnerships, developing prototypes and conducting trials of these prototypes with the users, evolving the science and the services based on the users' needs to better serve societal needs.

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