The Extended Digital Maturity Model

Abstract

The Digital Transformation (DX) potentially affects productivity and efficiency while offering high risks to organizations. Necessary frameworks and tools to help organizations navigate such radical changes are needed. An extended framework of DMM is presented through a comparative analysis of various digital maturity models and qualitative approaches through expert feedback. The maturity level determination uses the Emprise test of the international standard ISO/IEC Assessment known as SPICE. This research reveals seven interrelated dimensions for supporting the success of DX as a form of development of an existing Maturity Model. The DX–Self Assessment Maturity Model (DX-SAMM) is built to guide organizations by providing a broad roadmap for improving digital maturity. This article presents a digital maturity model from a holistic point of view and meets the criteria for assessment maturity. The case study results show that DX-SAMM can identify DX maturity levels while providing roadmap recommendations for increasing maturity levels in every aspect of its dimensions. It offers practical implications for improving maturity levels and the ease of real-time monitoring and evaluating digital maturity. With the development of maturity measurement, DX-SAMM contributes to the sustainability of the organization by proposing DX strategies in the future based on the current maturity achievements.

Measuring the digital transformation maturity level independently with the design science research methodology

“…52 The root of this problem is the output of the explicated prob- of the answers to these questions will later be processed by a system with a certain formulation. 54,76 The final value obtained based on the assessment will be reprocessed by the system to map the level of digital maturity as well as present a proposed acceleration strategy. The output of the design and development stages is then tested on several users as well as testing their performance.…”

“…In addition, interviews of industry players who are in direct contact with digital transformation are needed to reveal what digital achievement monitoring needs are needed. Comparison of existing digital maturity measurements is used 54 to improve the use of dimensions and indicators in this digital maturity application later. The output of this define requirement stage becomes input at the design and Development stage.…”

“…• The phase 1 strategy is carried out ex-ante (in the form of a proto- The evaluation of the assessment through the questionnaire answers is then processed using the formula that has been provided. 54,76,77…”

“…For example, on the Organization and Structure dimension, the questionnaire answers readiness in aspects such as: (1) Organizational Structure Management, (2) Continuous Learning Management, and (3) Organizational Change Management. The questionnaire for the Organization and Structure section includes 28,54 :…”

“…The application of DSRM to artifacts of digital maturity measurement applications independently is found in the entire stage of artifact creation. Identification of problems that begin with a literature study 54 A documentative method is required to study the literature on Digital inequality. There is a shift in the stages of digital inequality in developing countries.…”