The expanding focus of HCI

Kamppuri, Minna; Bednarik, Roman; Tukiainen, Markku

doi:10.1145/1182475.1182523

Cited by 44 publications

(25 citation statements)

References 5 publications

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“…This study added to the wealth of evidence that users from different cultures can perceive webpages differently and often prefer different designs [1][2][3][4][5][6][25][26]. We suggested that designers should understand the preferences of users from diverse cultures and provide specific designs to address their preferences.…”

Section: Discussionmentioning

confidence: 99%

“…A wealth of studies has revealed a cross-cultural difference in user preferences and judgments on the webpage design [1][2][3][4][5][6]. For instance, Simon [6] found that Asians disliked triangles and squares on webpages, whereas North Americans and Europeans preferred combinations of those shapes.…”

Section: Cross-cultural Difference In Preferences Of Webpage Designmentioning

confidence: 99%

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Webpage Designs for Diverse Cultures: An Exploratory Study of User Preferences in China

Liu

Yuan

et al. 2013

Human-Computer Interaction – INTERACT 2013

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Abstract.A wealth of studies has revealed a cross-cultural difference in the user preference on webpage designs. Users from other cultures often criticize a widely accepted webpage design in one culture. Designs for diverse cultures are thus expected to be specific to address diverse user preferences. This study investigated the preferences of Chinese users on four essential design elements related to the readability of texts of the result pages of search engines. The results suggested that the search result pages of the Bing search engine designed for typical 'US users' did not satisfy Chinese users. Chinese users, in general, preferred huge-sized texts for titles, a more compact layout of the search result pages, and keywords to be highlighted in red. The findings of the study contributed to webpage design guidelines for Chinese users, and may serve as a catalyst in exploring user preferences in designing for diverse cultures.

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Section: Discussionmentioning

confidence: 99%

Section: Cross-cultural Difference In Preferences Of Webpage Designmentioning

confidence: 99%

Webpage Designs for Diverse Cultures: An Exploratory Study of User Preferences in China

Liu

Yuan

et al. 2013

Human-Computer Interaction – INTERACT 2013

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“…Reviewing 28 culture-related studies from the HCI literature, Kamppuri et al (2006)categorised three main approaches: (i) considering culture as a characteristic of a user based on cognitive psychology, favouring formal experiments and surveys as methods (57% of the analysed studies); (ii) studying the immediate cultural context of a user (18% of the studies); (iii) studying culture as a larger system, addressing the relationship between technology and culture, including topics such as cultural factors in the adaptation of technology (another 18%), which is dominated by Hofstede's (2005) approach. However, as Salgado et al (2013) argue, Hofstede (2005 assumes the existence of generalised cultural traits.…”

Section: How Cultural Aspects Have Been Addressed In Hcimentioning

confidence: 99%

“…Culture, Communities, and ICT Design have been investigated and discussed from a multitude of perspectives and conceptual backgrounds-e.g., Bødker et al (2003), Kamppuri et al (2006), Leidner and Kayworth (2006) and Halabi et al (2015), to cite a few. It is a common understanding, though, that establishing a culture of informing ICT design with cultural aspects still demands efforts that start from revisiting theoretical and methodological grounds and practices.…”

Section: Introductionmentioning

confidence: 99%

Culture-based artefacts to inform ICT design: foundations and practice

Piccolo

Pereira

2017

AI & Soc

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Cultural aspects frame our perception of the world and direct the many different ways people interact with things in it. For this reason, these aspects should be considered when designing technology with the purpose to positively impact people in a community. In this paper, we revisit the foundations of culture aiming to bring this concept in dialogue with design. To inform design with cultural aspects, we model reality in three levels of formality: informal, formal, and technical, and subscribe to a systemic vision that considers the technical solution as part of a more complex social system in which people live and interact. In this paper, we instantiate this theoretical and methodological view by presenting two case studies of technology design in which culture-based artefacts were employed to inform the design process. We claim that as important as including issues related to culture in the ICT design agenda-from the conception to the development, evaluation, and adoption of a technology-is the need to support the design process with adequate artefacts that help identifying cultural aspects within communities and translating them into sociotechnical requirements. We argue that a culturally informed perspective on design can go beyond an informative analysis, and can be integrated with the theoretical and methodological framework used to support design, throughout the entire design process.

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“…Care must be taken to use a clear and concrete definition that suits the purpose at Kurniawan et al (2006) Cognitive abilities Navigation Chen and Macredie (2004) Format Evett and Brown (2005) Search Ford et al (2005) Tan and Wei (2006) Frias-Martinez et al (2007) Country of origin-culture Content (language and symbols) Marcus and Gould (2000) Structure Luna et al (2002) Search Kralisch (2005) Navigation Ford and Gelderblom (2003) Ford et al (2005) Shen et al (2005) Dong and Lee (2008) Employment Content Cho et al (2002) Gender Navigation (menus) Simon (2001) Content (graphics) Cyr and Bonanni (2005) Design of information hand. According to Kamppuri et al (2006) the majority of studies on website usability employ the formula given by Hofstede (1980), which defines culture as "the collective programming of the mind." The authors also note that culture is parametrized in these works using Hofstede's own model, which describes the concept through five dimensions: power distance, individualism, masculinity, uncertainty avoidance and long-term orientation (see Table 2).…”

Section: Introductionmentioning

confidence: 99%

Exploring the feasibility of web form adaptation to users’ cultural dimension scores

Recabarren

Nussbaum

2010

User Model User-Adap Inter

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With many daily tasks now performed on the Internet, productivity and efficiency in working with web pages have become transversal necessities for all users. Many of these tasks involve the inputting of user information, obligating the user to interact with a webform. Research has demonstrated that productivity depends largely on users' personal characteristics, implying that it will vary from user to user. The webform development process must therefore, include modeling of its intended users to ensure the interface design is appropriate. Taking all potential users into account is difficult, however, primarily because their identity is unknown, and some may be effectively excluded by the final design. Such discrimination can be avoided by incorporating rules that allow webforms to adapt automatically to the individual user's characteristics, the principal one being the person's culture. In this paper we report two studies that validate this option. We begin by determining the relationships between a user's cultural dimension scores and their behavior when faced with a webform. We then validate the notion that rules based on these relationships can be established for the automatic adaptation of a webform in order to reduce the time taken to complete it. We conclude that the automatic webform adaptation to the cultural dimensions of users improves their performance.

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The expanding focus of HCI

Cited by 44 publications

References 5 publications

Webpage Designs for Diverse Cultures: An Exploratory Study of User Preferences in China

Webpage Designs for Diverse Cultures: An Exploratory Study of User Preferences in China

Culture-based artefacts to inform ICT design: foundations and practice

Exploring the feasibility of web form adaptation to users’ cultural dimension scores

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